Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Principal Accountabilities

To get a robust Third-Party Digital Sales channel created in conjunction with the multiple stages teams involved for Personal Loans. End to end process flow management w.r.t. Sale for Personal Loans on Digital PlatformClose monitoring the performance management of the Vendor/Partners for the product under the basket of products allocated to the vendor.Ensure Quality of sales to target Disbursement. Ensure timely resolution of complaints and learnings used for process improvement.Liaising with Third Party Vendor/Partner to ensure smooth operations at Contact center. This involvesLogin HeadcountCampaign PlanningFunnel ManagementRegulate processes like OJT and Development PlanLogin Flow across All stages – CRU, CCR FOSFulfillment Process

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Principal Accountabilities

To get a robust Third-Party Digital Sales channel created in conjunction with the multiple stages teams involved for Personal Loans. End to end process flow management w.r.t. Sale for Personal Loans on Digital PlatformClose monitoring the performance management of the Vendor/Partners for the product under the basket of products allocated to the vendor.Ensure Quality of sales to target Disbursement. Ensure timely resolution of complaints and learnings used for process improvement.Liaising with Third Party Vendor/Partner to ensure smooth operations at Contact center. This involvesLogin HeadcountCampaign PlanningFunnel ManagementRegulate processes like OJT and Development PlanLogin Flow across All stages – CRU, CCR FOSFulfillment ProcessGraduate / post-graduate with minimum of 3 years’ experience. Sound telesales background which includes experience managing alternate channelsGood Communication SkillsPeople Management skills with an ability to drive and motivate individuals to achieve Business TargetProficiency in Excel, MIS and reporting

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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Graduate / post-graduate with minimum of 3 years’ experience. Sound telesales background which includes experience managing alternate channelsGood Communication SkillsPeople Management skills with an ability to drive and motivate individuals to achieve Business TargetProficiency in Excel, MIS and reporting

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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