Hanover, MD, US
1 day ago
Assistant Manager Special Events & Promotions - Maryland
Welcome page Log In ID 2025-9647 Division Marketing Employee Type Full-Time Exempt City Hanover Min Compensation USD $49,500.00/Yr. Max Compensation USD $62,500.00/Yr. Min Compensation USD $49,500.00/Yr. Max Compensation USD $62,500.00/Yr. Overview

Why We Need Your Talents:

 

The Assistant Manager Special Events & Promotions is responsible for the successful planning implementation of all Live events. Successful special events are an integral part of Live! Casino & Hotel being the #1 regional gaming and entertainment experience.

Responsibilities

 

 

Where You'll Make an Impact:

Supervises Live! Casino and Hotel’s Special Events & Promotions.Supervises the special events life-cycle for both on property and off property programming, including research, planning, implementation, evaluation, and analysis. Utilize internal resources as well as external resources.Organize all special events efforts to drive rated play, stimulate slot and table games play, with slot and table tournaments, dinners, gift giveaways, etc.Create a warm, welcoming, spontaneous and exciting environment for each program.Effectively communicate, measure and report the effectiveness of each program.Build relationships and meet with other department directors and managers as necessary. Plan, evaluate and execute.Source and acquire vendors and resources that support the operational and budgetary needs of the department.Manage a team consisting of Coordinators and Representatives.  Ensure training, development and performance management. Ensure correct staffing at each marketing programInterview potential new hires and make sound hiring decisions based on company values.Maintain and balance an annual budget.Travel to off-site locations and networking events as necessary.Promote and practice excellent public relations and customer service.Adhere to the company core values as stated above.Other duties as assigned.

 

Skills to Help You Succeed:

Commitment and ability to work on flexible shifts, days off, and long hours, including weekends, and nights, ability to provide lateral service to other department with a different job characteristic.Strong written and oral communications skillsStrong interpersonal and collaborative skillsFinancial and budgeting skills preferredMust possess the ability to deliver and coach team to give a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.Must display commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.Must possess a strong knowledge of Oasis systems and must be proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint.Ability to analyze and interpret departmental needs and results.Ability to solve complex problems.Ability to perform assigned duties under frequent time pressuresAbility to maintain mental concentration for significant periods of time.Broad variety of tasks and deadlines Qualifications

Must-Haves:

Two to five years’ experience in special events in a high-volume hospitality business.Casino industry experience is desired.Knowledge of Microsoft Office suite applicationsA 4-year degree in a related field or equivalent work experience.Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements:

Ability to stand 40% of the timeAbility to sit 60% of the time

Working Conditions

24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employeesExposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You will work in an environment where smoking is allowed. What We Offer

Perks We Offer You

 

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:Free Basic Life InsuranceFree Short Term & Long-Term Disability Generous retirement savings optionsPaid Time Off Tuition ReimbursementOn-site Wellness center for Team Members and eligible dependents (Maryland Property only)Training and pathways for career growthRobust Rewards & Recognition ProgramsAnnual Merit Based Pay Increases Discretionary Performance Bonuses Discretionary Service BonusesFree parkingFree food and discounted mealsLive! Hotel, Food & Beverage, and Entertainment Discounts

 

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

 

To be part of an exciting experience unlike any other in the market.To be given the power and responsibility to put service and community first.To come together as a strong team, while valuing and celebrating our diversity.To be given the tools, resources, and opportunity to grow in their career.To work hard and have fun.Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You will work in an environment where smoking is allowed.
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