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Job Summary 
The Assistant O&M Site Manager - Mechanical, Electrical, Plumbing (MEP) – assists in the overall responsibility to ensure the MEP systems are operational over 99.9% of the time in support of tenant activities. This involves assisting in the planning, coordinating, and directing of day-to-day operations related to the MEP building systems. It also includes similar efforts to ensure the building automation system (BAS) is functioning and managed correctly. This position reports directly to the O&M Site Manager – Mechanical, Electrical, and Plumbing (MEP).

Primary Duties 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Assist with maintaining a positive and effective working relationship with the MEP staff at the Mark Center. This includes critical positions on the contract, such as the Chief Engineer, Assistant Chief Engineer, and the Building 

Operations Center (BOC) Manager, all of whom are employees of the MEP subcontractor. 

Assist the O&M Site Manager in providing technical advice and recommendations for operational improvements to provide efficiencies and implement industry best practices. 

Coordinate with the O&M Site Manager to proactively improve building operations and maintenance practices and resolve any facility MEP issues. 

Assist in supporting the MEP quality program. Drive a quality culture that encourages innovation and continual improvement. 

Assist the O&M Site Manager with ensuring MEP personnel comply with all safety, environmental, and security requirements. 

Assist the O&M Site Manager in ensuring MEP contract requirements are met. This includes compliance with applicable corporate/ownership standards, local, state, and national codes, and regulations to protect the assets, customer, and employees, and to ensure optimum operations. 

Assist the O&M Site Manager in overseeing the BOC Manager’s operation of the Building Operations Center (BOC) and the BAS. The BAS monitors and controls mission essential facility assets and systems, Life Safety, emergency power, vertical transportation systems, and more. 

Assist the O&M Site Manager in reviewing any facility Incident Reports (IR and other similar reports) for accuracy and completeness. This includes the daily BOS situational awareness report (SITREP).

Additional Responsibilities 

Assist in maintaining positive and productive relationships with customers to identify and proactively resolve problems and/or conflicts. Maintain open communications regarding expectations. 

Assist the O&M Site Manager with the review and updates to the MEP standard operating procedures (SOPs), preventive maintenance job plans, and the System Operation Maintenance Manuals (SOMM) to meet contract requirements. 

Assist the O&M Site Manager with periodic review of inspection, testing, and maintenance (ITM) requirements as specified in the contract and referenced codes and regulations.

Assist the O&M Site Manager in the following areas, including but not limited to tracking, analyzing and trending MEP performance metrics, costs, customer satisfaction levels, and progress.

Assist the O&M Site Manager in the review of the BOS contract performance and current technology to interject management and technical performance innovations as they relate to MEP. 

Assist the O&M Site Manager in the coordination of work priorities; monitor methods, procedures, and programs to include the BOS IDIQ program (Indefinite Delivery / Indefinite Quantity). Any MEP repair project over a given dollar threshold is completed via the IDIQ program. This position must therefore be actively involved in these projects from identification through completion. 

Assist the O&M Site Manager to improve cost-effectiveness and efficiency. 

Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s) 

High school diploma or General Educational Development (GED) required; bachelor’s degree from an accredited university in a related field preferred. 

Must have 5-7 years’ experience in facilities or plant maintenance or a similar number of years of experience working in mechanical or electrical trades. 

Must be able to pass criminal and drug screening processes to meet current Company and/or government requirements that apply or become applicable to this position.

Ability to obtain and maintain a government issued Common Access Card (CAC) clearance is required.

Knowledge, Skills, and Abilities 

Must have highly effective organizational, administration, communication (both written and verbal), attention to detail, and time management skills.  

Knowledge of the Mechanical, Electrical and Plumbing building trades. 

Knowledge of facilities maintenance and maintenance processes. 

Knowledge of preventative and corrective Maintenance. 

Ability to read and understand Systems Operations and Maintenance Manuals (SOMMs). 

Ability to track work permit and utility outage requests and approvals in support of the Preventative Maintenance schedule. 

Requires personal computer (PC) knowledge leading to proficiency in various software and/or spreadsheet operations including CMMS and MS Project. 

Must be proficient in use of MS Office Suite (Word, Excel, and PowerPoint). 

Must be customer service oriented and have knowledge of facility related abbreviations and acronyms.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. 

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet, although occasionally one may be exposed to equipment operations (e.g., the loading dock area). 

What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Health coverage for you and your family through Medical, Dental, and Vision plans

Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance

A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution

Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance

A generous paid time-off program in which the benefits increase based on your tenure with the company

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information