We’re looking for motivated, engaged people to help make everyone’s journeys better.

• Responsible for ensuring the accuracy of billing information and bill airlines/non-airlines for services rendered

Hourly Hiring Range:

$18-$20

Benefits

Paid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramCommuter benefitsEmployee DiscountsFree hot healthy meals for unit operations role

Main Duties and Responsibilities: 

Daily review of flight service tickets for accuracy, input corrections into CxP Portal  

Perform SAP back-flushing  

Manually create billings for charters (101C) and off-scheduled flight activity  

Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes  

Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies  

Escalate to Account Services Group any billing, pricing and cycle related issues  

Assist dispatcher with processing of flights, communication with internal and external customers  

Assist with other tasks and special projects as needed   

Qualifications 

 

Education: 

High school diploma or GED  

 

Work Experience: 

Minimum of 1 year of experience in an administrative role is required  

 

Technical Skills: (Certification, Licenses and Registration) 

None  

 

Language / Communication Skills: 

Ability to communicate well with internal and external customers verbally and in writing  

 

Job Dimensions 

 

Geographic Responsibility: USA 

 

Type of Employment: Full-time  

 

Travel %: None  

 

Exemption Classification: non-exempt  

 

Internal Relationships: employees at all levels of the organization 

 

External Relationships: Customers and vendors  

 

Work Environment / Requirements of the Job:  

Excellent Microsoft Windows, Excel and Word skills.  

2 years of experience in Microsoft Office Suite.  

Detailed oriented  

Good basic math, analytical, follow-up, problem solving and organizational skills  

Familiar with ERP software and SAP experience a plus.  

Airline and food manufacturing industry experience helpful  

Ability to adapt well to change and change management  

Must be able to understand and apply basic knowledge of an ERP system 

Must have a solid working knowledge of MS Excel and MS Office 

Must have excellent attention to detail 

Must thrive in a team-based environment  

Must have the ability and desire to meet required timelines, and be proactive in problem solving 

 

Budget / Revenue Responsibility: (Local Currency) 

 

Organization Structure 

 

Direct Line Manager (Title): Varies by unit: “GM”; “Mgr, Ops, Finance”; “Spv, Admin, Billing”; “Dir. Of Assembly Proc”; or Mgr, Ops, Multi Process” 

 

Dotted Line Manager (Title, if applicable):  0 

 

Number of Direct Reports: 0 

 

Number of Dotted Line Reports: 0 

 

Estimated Total Size of Team: 2 

 

gategroup Competencies Required to be Successful in the Job: 

Thinking – Information Search and analysis & problem resolution skills 

Engaging – Understanding others, Team Leadership and Developing People 

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively 

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus 

Application Closure Statement:
To be considered for this position, please submit your application by August 20, 2024. Demonstrated Values to be Successful in the Position 

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: 

We treat each other with respect and we act with integrity 

We communicate and keep each other informed 

We put our heads together to problem solve and deliver excellence as a team 

We have passion for our work and we pay attention to the little details 

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes 

We do what we say we will do, when we say we are going to do it 

We care about our coworkers, always taking an opportunity to make someone’s day better 

 

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

 

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. 

 

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf 

 

We anticipate that this job will close on:

09/15/2024

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!