Nashville, TN, USA
4 days ago
Assistant Outlets Manager

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city’s most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2024 TopWorkplaces list!  If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

Competitive wages

Paid vacation after 6 months of employment

Paid sick time and holiday pay

Health & well-being benefits after 60 days of employment

401(k) with employer matching

Free onsite parking and discounted bus passes

Complimentary meals

Discounted hotel stays

Career development programs and tuition reimbursement

Community volunteer opportunities

This position is responsible for assisting with the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest’s expectations and hotel standards and is delivered in a friendly and professional manner.

Job Specifics

Greets and seats guests as needed and ensure total guest satisfaction

Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies

Provides floor coverage as needed

Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary

Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies

Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management

Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales

Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation

Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required

Directs staff towards the goals of the Loews Corporation as defined by management

Ensures proper handling of guest checks and payment transactions

Intercedes and/or fills in for employees should need occur

Trains or supervises the training of all department employees

Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance

Is polite, friendly, and helpful to the guests, management and fellow employees

Attends all appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment and work area

Executes emergency procedures in accordance with hotel standards

Complies with safety regulations and procedures

Complies with hotel policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards

Other duties as assigned

TABC permit, or ability to obtain a valid TABC permit

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