Summary You will serve as an ASSISTANT PATIENT ADMINISTRATION OFFICER in the PATIENT ADMINISTRATION DEPARTMENT of NMRTC TWENTY NINE PALMS CA. Responsibilities You will conduct a wide range of patient administration related functions within the hospital. You will provide medical principles and practices required to support the administrative needs of the Military Health Services System. You will oversee the day-to-day medical readiness of the Patient Administration Department. You will provide continuous measurement, assessment, and improvement of department functions You will resolve management-employee problems You will assign, distribute and review work of subordinates. You will organize and coordinate all Decedent Affairs functions for deaths occurring at NMRCTC 29 Palms You will serve as the survivor benefits counselor pertaining to the educational, Veterans Administration and other survivor benefits You will communicate with the responsible County Coroner on all cases involving Active Duty., Military Dependents and Retired Military member deaths Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience establishing plans, controls, and supportive mechanisms to ensure quality patient administrative services (e.g., birth certificates, organ donations, HIPAA Protocols). Experience managing administrative obligations for medical and physical evaluation boards to track medical readiness determinations (e.g., Integrated Disability Evaluation System and Limit Duty Cases). Experience organizing Decedent Affair functions for deceased members in accordance with Decedent Affair Program policies. Experience inspecting remains of deceased and instructing medical staff on handling care. Experience leading a patient admin department by resolving management-employee problems, distributing workload, and evaluating performance. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Certain incentives (such as Recruitment or Relocation) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.