Welcome page Returning Candidate? Log back in! Assistant Practice Manager Job Locations US-NC-Spring Lake Requisition Number 2024-14147 Job Category Management Position Classification Full Time About the Practice

At CarolinasDentist in Spring Lake, we care for our patients the way we’d want our own families to be treated. From the moment our patients first walk through our door to admiring the beautiful smile in the mirror when they leave, we make our patients feel comfortable, unique and compassionately cared for. Our dedicated team in Spring Lake offers personalized treatment plans designed to meet our patients' specific dental needs. Our highly trained and skilled dental clinicians at CarolinasDentist stay up to date on the latest advancements in dental care to ensure our patients enjoy excellent oral health and wear a beautiful smile for a lifetime. 

Responsibilities

The Assistant Practice Manager (APM) is responsible for assisting the Practice Manager in the day-to-day operations of the dental practice, ensuring that proper procedures and protocols are being followed. The APM will help to ensure that the office is staffed with capable, trained, self-motivated team members and doctors, who understand and uphold the practice’s shared purpose and vision, as demonstrated by their actions. Additionally, the APM will have the full authority to act in place of the Practice Manager when not present.

 

Works to foster a strong working relationship amongst staff members and assists Practice Manager to address concernsWorks with Practice Manager on recruitment, training, on‐boarding, team development, retention, and performance managementEnsures key performance metrics for successfully managing a practice; forecast results; ensure all budget and production expectations are met or exceeded; ensure financial data and records are balanced; responsible for practice passing all financial auditsRespond efficiently to patient and doctor needs and inquiresEnsure the delivery of quality dental care to patientsEnsures that all areas of the dental practice are customer-readyMonitors schedule to effectively schedule staffAssist Practice Manager with completion and submittal of HR and payroll related documents accurately and timely as required including new hire and termination forms and all changes for employees; have employees verify and sign their own payroll time sheetsIn conjunction with Practice Manager conducts regular staff meetings and daily a.m. huddles; seizes opportunities to foster communication, provide organization and practice updates, share information, teach and continually challenge and develop staffResolve patient issues in accordance with company policies and proceduresPerform additional tasks as assigned to achieve practice/organization goal

Administrative

Serves as on-sight HIPAA contact personAudits daily follow up, tracks who is missing items daily

Marketing

In an effort attract new patients and educate on speciality services, assists in marketing and practice promotion activitiesAdditionally, provides marketing support by serving as a media liaison, updates webpage and spotlights for social media

Training

Take opportunities to learn from Practice Manager and should be able to perform all Practice Manager tasksParticipates in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Qualifications Bachelor's or Associate's Degree preferred or equivalent combination of education and experienceA minimum of one year of experience in a dental or related field2 - 3 years of supervisory/management experience in a dental or similar fieldKnowledge of dental terminologyKnowledge of dental office proceduresKnowledge of insurance plans and claims processingKnowledge of MS Office 365Communication skillsDemonstrated effective leadership, training, written and verbal communication, and interpersonal and presentation skills to drive resultsExcellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package for full-time positions to include health and dental benefits, 401(k), holiday pay and paid time off.

Requisition Number 2024-14147 Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs

Software Powered by iCIMS
www.icims.com