Assistant Program Director (W 107th St) Job Details Job Location 107th Street Residence - New York, NY Position Type Full Time Salary Range $70,000.00 - $70,000.00 Salary/year Job Shift 9:00am to 5:00pm Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational. Program Description:Stephen Russo Residence (W 107th Street), is a permanent supportive housing residence for formerly homeless adults with mental health and co-occurring disorders. Services include case management, harm reduction, housing readiness, counseling, medical and psychiatric services, groups and recreation, and 24-hour 7 day a week front desk concierge. Position Summary:Provide support and clinical supervision to case managers and other social service staff with the goal of excellent service provision and helping clients to remain stably housed in a supportive environment while optimizing tenant health and well-being. Schedule: Monday-Friday 9:00am to 5:00pm Salary:$70,000 Roles, Responsibilities, and Essential Duties Role, Responsibilities, and Essential Duties Ensure provision of quality and timely services, including psychiatric and medical care, entitlements, assessment & treatment planning, and linkages to day programs, clubhouses, employment, and recovery. Act as Liaison with on-site medical and psychiatric team. Coordinate and manage day to day program operations along with Program Director. + Supervision of case management staff + Ensure that all documentation (including, but not limited to, progress notes, service plans, health forms, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards; provide coaching on policies and clinical practice. + Support evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, harm reduction, and strengths-based approach + Ensure collection, tracking, and analysis of data, with a results-oriented mindset. + Provide weekly supervision to staff; promote staff development, evaluate their work and initiate disciplinary action when required; + Participate in new client interviews, intakes and admission meetings + Coordinate client care with all onsite treatment providers, serve as liaison with medical and psychiatric staff + Assist with audit preparation and performance improvement plans as needed + Assist Program Director with daily program operations, serve as senior leader in Program Director’s absence + Interface with various community agencies, funders and stakeholders relevant to our client population + Coordinate the scheduling of all contracted treatment providers and consultants. + Collaborate with staff in other GRCC programs to coordinate client service + Work with the Clinical Integration Team on the clinical best practices initiative + Attend staff meetings, case conferences, training programs and supervision meetings + Participate in developing group curriculum and facilitate group activities as needed + Other duties as required Qualifications/ Educational Requirements + Master’s Degree Preferred, Bachelor’s Degree considered with significant experience + Supervisory experience required + Experience in supportive housing a strong plus + Experience working with individuals diagnosed with mental illness, substance use and homelessness strongly preferred. + Bilingual (English and Spanish) a plus Skills, Knowledge and Abilities + Strong leadership skills + Understanding of homelessness, housing first, client centered approach, and harm reduction models preferred + Ability to multi-task/work in a fast-paced environment + Excellent verbal and written communications skills + Strong interpersonal skills + Ability to work to collect, track, and analyze data + Team oriented + Good judgment and problem-solving skills + Strong organizational skills + Computer literate Computer Skills: To perform this job successfully, an individual should have/ be: + Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook + Able to use or learn to use AWARDS database + Familiar with cloud-based payroll platforms such as Paycom (supervisor/manager functionality) + Able to use or learn other electronic databases, programs, and funder-related software as needed Physical Requirements + Frequent walking and standing, occasional lifting Work Environment + Indoor office + Some visits to client rooms required We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law. The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.