Purpose & Overall Relevance for the Organization: 

The Assistant Program Manager, eCommerce Promotions is responsible for supporting the Promotions Program Manager in achieving sales targets through consistent coordination & quality execution of our promotions within North American digital commercial channels. By leveraging existing systems, processes, frameworks, internal operating models and communication channels this role will help support the Program Manager in achieving commercial sales targets and optimizing business performance.  

  

Key Responsibilities: 

Support the coordination of promotions with stakeholders across all Digital functions to ensure seamless execution.  

Manage quality checks prior to promotions going live to confirm they have been setup according to plan. 

Document issues and coordinate troubleshooting of promotion issues that may arise in a timely and effective manner while providing transparent communication to stakeholders along the way.  

Assign and follow up on tasks assigned across all digital functions and stakeholders. 

Leverage program templates to document key promotion information. 

Setup meetings and coordinate presentation content to support Program Managers or Senior Program Managers. 

Capture, share, and track meeting notes and action items. 

Marketplace monitoring and competitive insights to inform commercial moments. 

Fully own driving and coordinating small and/or low priority promotions or other ad hoc projects with oversight from Program Managers or Senior Program Managers 

 

Key Relationships:  

Merchandising and Planning Teams (Buying, Planning, Consumer Experience) 

Activation Teams 

Market Business Unit Teams  

Digital Operations Teams 

Global IT 

Global Digital  

 

Knowledge, Skills and Abilities:  

Self starter with the ability to work independently with minimal guidance 

Ability to follow established processes and provide improvement suggestions 

Strong attention to detail to ensure quality work 

Excellent problem solving, communication, and collaboration skills 

Ability to quickly understand business and technical concepts 

Proactive nature to stay ahead of assigned tasks and projects 

Demonstrate a digital mindset and use technology to drive operational excellence 

Passionate about project management and managing the coordination and status tracking of detailed tasks 

Proficient in MS suite of applications including SharePoint, PowerPoint, Teams, and Excel 

Knowledge and experience with digital technologies such as eCommerce Platforms a plus 

Experience with Jira, Confluence, and Smartsheet a plus 

 

 

Requisite Education and Experience / Minimum Qualifications:  

•      3 to 5 years professional work experience, preferably with some experience in eCommerce, Digital, or Information Technology 

Bachelor’s degree from four-year college or university or equivalent combination of skills and experience 

English language proficiency