As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience.
Are you ready to make an impact?
Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!
Career advancement and learning opportunitiesBonus opportunity14 paid holidays, including a Personal Wellness Day & Volunteer DayAccrue ten days (80 hours) of sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!Housing discount opportunity401(k) with company matchMedical, Dental, and Vision insurance plansEmployer-sponsored short-term & long-term disability plansCompany-paid life insuranceHealth savings account with employer contributionFlexible spending accountVoluntary benefits Employee Assistance Program (EAP)The day-to-day: The Assistant Property Manager is a process-oriented individual passionate about customer service, attention to detail, and leadership. Mission Rock's leadership expectations center around connecting with our team members and leading by example. The Assistant Property Manager could perform any of the following:
Manage payables and collections with an attention to detail, quality control, and consistencyProvide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questionsHelp with marketing efforts to attract new and retain residents, such as community events and community outreachEngage with the team, including embodying Mission Rock’s culture and collaborating with Property Manager and fellow teammates (onsite, regionally, and with corporate support)Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock’s expectationsLease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations, including providing tours of the community in diverse weather conditionsPreserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.What you bring:
Ability and desire to work within and lead a teamStrong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team membersStrong organizational and time-management skills, with an attention to detailEnthusiasm to empathize, collaborate, and engage with othersDesire to improve the lives of those around you with an aptitude to being solution-oriented2-3 years of customer service or sales experienceAdherence to Fair Housing best practicesAdvanced computer skills, including familiarity with Microsoft SuiteProperty Management skills/experience 2 years of assistant manager experience requiredWeekend availability required
The application deadline is 12/28/24, If the position is not filled by then, we may consider applications received after this deadline.