Your Opportunity as the Assistant Quality Assurance Manager

The Assistant Quality Assurance Manager works with the Quality Manager to manage the Quality SQMS systems and develop strategic plans, while integrating the Quality Pillar with AM, PM, & FI pillars. The individual selected for this role will openly interact with other quality site leaders, operations and technical organizations as part of the day-to-day work.

Location: 2035 N Narragansett Ave, Chicago, IL 60639 (Hostess Manufacturing Plant)

Work Arrangements: 100% on-site, Day Shift Mon-Fri (flexibility to support off-shifts or weekends when required)

In this role you will:

Understand and support The J.M. Smucker, Safety Program policies and performs work related activities in a safe manner.

Recognize unsafe work conditions and suggest new safety standards

Responsible for developing and leading QA systems and initiatives for the manufacturing of consumer foods, which comply with all food safety, quality and regulatory requirements.

Comply with and understand FDA and company policies for food safety and quality

Work to ensure quality products and services are delivered defect free to every customer and consumer.

Lead potential foreign material investigations and drive foreign material outages through root cause.

Responsible for identifying corrective and preventive actions from root causes.

Train all full-time and temporary employees in the areas of Food Safety, GMP’s, BRC, Allergens, Pest Control, Quality Risk Assessment, Proficy, Food Defense and Sanitation.

Build organization capability through Quality Pillar methodologies and ensuring QA system health through QAKE and SPC work

Lead development of the Quality Pillar integration into the other SQMS pillars. Lead development of the Quality loss elimination process and overall PQM improvement programs in the organization, as well as is an active member of the site Quality Pillar Team.

Build the business by increasing through-put, driving out losses/inefficiencies, increasing organizational capability & mastery

Understand the fundamentals of the Smucker 19 Key Elements and policies, BRC scheme, Food Safety Preventive Control concepts to back up the site QA Manager as needed.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

A high school diploma or GED is required

Minimum 3-5 years operational experience in the CPG industry is required

Must have strong Leadership Skills. Must be able to direct the efforts of a team, including engaging team members and enabling the team’s success. 

Previous experience using problem solving tools - root cause analysis and statistical driven analysis is required

Proven people/organizational development skills. Willing to work effectively with individuals and teams across the organization

Have the ability to work effectively given basic coaching and guidance. Have the ability to communicate clearly and effectively verbally and in writing

Ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions

Have the ability to prioritize work based on impact to the business and communicate priorities effectively to leadership and to peers

Proficient in Excel and Word

Willing to work flexible hours (weekends, off shifts), as needed

Additional skills and experience that we think would make someone successful in this role:

A BS in Science in Food Science, Microbiology, or Engineering is preferred but not required

Previous experience with statistical analysis processes and PQM tools to analyze complex data bases to expose losses, develop improvement and action plans is desired

Understanding and previous experience of Prodika and SharePoint data base management is desired

An understanding of Food Safety, Food Defense, PCQI Principles, Quality 19 KE and BRC auditing is desired

Have the high potential to grow and be able to assume the Site Quality Manager role in the future

Learn More About Working at Smucker  

Our Total Rewards Benefits Program

Our Thriving Together Philosophy Supporting All Impacted by Our Business

Our Continued Progress on Inclusion, Diversity and Equity

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