At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY Assists the Quality Director in ensuring best practices pertaining to the use of quality tools are driven into all plants of Jabil Healthcare Puerto Rico, with primary focus on the manufacturing floor. Responsible for recruiting, coaching, leading, supervision, training and evaluation of performance of Quality Department staff. ESSENTIAL DUTIES AND RESPONSIBILITIES + Manage all Quality Department operational metrics to drive continuous improvement. + Creates, approves and issues quality documentation, Standard Operating Procedures and reports. + Reviews of present inspection procedures to achieve improvement through improved methods, automated equipment, and reduced testing + Collects and analyzes data for plant monitoring programs and issues recommendations for corrective actions, as necessary + Analyzes equipment operation, troubleshoot problems, and identify significant variables affecting process performance + Supervises instructions to Quality Group Leaders, Quality Technicians and Documentation Technicians. Recommends and implements personnel actions such as promotions, transfers, discharge, and disciplinary actions + Supports customer complaints investigation reports + Participates as internal auditor to assure good manufacturing practices and compliance to all regulatory affairs + Authorizes disposition of non-conforming product + Maintains quality records + Issues and approves purchase requisitions administrating approved budget + Educates personnel in safety, problem solving techniques, housekeeping, good manufacturing practices and good documentation practices, among others + Receives customer visits in Jabil Healthcare PR site and visits customers + Performs special project assignments, as required + Complies and follows all company procedures, rules, safety and health and regulatory policies. + Keeps management informed of all operational issues. + May perform other duties and responsibilities, as assigned. EDUCATION & EXPERIENCE REQUIREMENTS + BA/BS preferred + Minimum four (4) years of experience in quality related field and supervisory experience + Formal training in GMP, ISO 13485, FDA CFR Part 820, + Formal training in Lean Six Sigma and SAP System, a plus + Basic knowledge of SPC and Metrology Concepts/Techniques + Bilingual (Spanish/English; oral and written) + Or a combination of education, experience and/or training. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities