At RideNow Powersports, our success depends on providing the best customer service in the industry! We are a leader in the powersports retail industry, offering a wide range of products and services to our customers. We are currently seeking a highly motivated and experienced Assistant Service Manager to join our team. Responsibilities: + Assist in managing the service department and ensure the success of all processes and operations. + Supervise and train service department staff to provide exceptional customer service and maintain high standards of quality. + Monitor and track the performance of the service department, including productivity, customer satisfaction, and profitability. + Maintain a strong focus on service upsells and exceed sales goals. + Handle customer inquiries and concerns in a professional and timely manner. + Ensure all service repairs are completed within the designated time frame and meet safety standards. + Coordinate with other departments to ensure smooth operations and overall customer satisfaction. + Stay updated on industry trends, technologies, and best practices in the powersports service field. Requirements + Minimum of 3 years of experience in a service department, preferably in the powersports industry. + Strong leadership and management skills, with the ability to motivate and inspire a team. + Excellent customer service and communication skills. + Proficient in using service management software and other computer applications. + Detail-oriented and highly organized, with the ability to multitask and prioritize work. + Strong problem-solving and decision-making abilities. + Knowledge of powersports vehicles, parts, and accessories is a plus. + High school diploma or equivalent. + Valid driver's license and motorcycle endorsement. Benefits What RumbleOn/RideNow Powersports Offers You: A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus... + Excellent Healthcare Coverage, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance!) + Life and disability insurance + Generous Vacation/PTO Plan + Employee discounts + Dedicated leadership team who supports and cares for employees + The opportunity for growth and a solid long-term career...we promote from within!! + Competitive Pay - Generous base plus commission pay plan allowing you to make a great living! + Awesome company events...we work hard but play harder! + And more… *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*· IND02