Overview Loon Ski & Bike Patrol provides a recreation experience for our guests, high quality rescue services, and other guest service contacts. Great attention is made looking at the mountain, the trails, and to look at areas where safety concerns are addressed. The Assistant Ski Patrol Director takes on all duties and responsibilities of a Ski Patroller in addition to supervising the daily operations of Patrol ski and bike operations. This includes coordinating with all other Operations departments throughout the day as needed to complete tasks, and assisting the Ski Patrol Director with administrative tasks. Responsibilities Handle all assigned duties for Ski and Bike patrol as directed by the Ski Patrol Director; Assume all duties and responsibilities of a Ski & Bike Patroller; Responsible for equipment and trail inspection, shoveling, heavy lifting, and skiing/riding with gear to complete tasks; Enforce skier’s responsibility code and mountain policies; Supervise daily patrol operations and integrate operations with other mountain departments as needed; Maintain high level of safety and efficiency in operations at all times; Educate guests on safe skiing and riding; Manage mountain trails and terrain to maximize guest and employee safety; Manage supply inventory; Manage staff and resources; Survey and identify tasks to be performed and assign staff to complete to Resort standard; Assist training of line patrollers to Resort standards; Opening and closing trails; On-hill Maintenance functions; Provide outstanding first aid to guest(s) and employees according to Loon protocols; Adhere to all Loon Resort policies and procedures; Ability to back up the Ski Patrol Director as needed; Frequently works with other resort departments including First Aid Department; Ability to handle confidential information. Qualifications Must be able to ski or snowboard and mountain bike all terrain in all types of conditions; Medical skills and certifications such as EMT, or OEC certificate or greater, plus CPR/AED; Must be able to withstand challenging winter and summer weather conditions; Must be able to work as a team player; Must be able to lift 70 lbs. or more and be able to ski/ride while carrying cumbersome gear; Must have a safety-oriented perspective and strong communication skills; Must pass a background check. Supervisory Responsibilities: Responsible for supervision of daily patrol operations and integrating those operations with other mountain departments. Education and Experience: Education & Training: Minimum of High School Degree. Experience: Must be at least 18 years of age, experience as line Patroller for a minimum of three years and knowledge of resort a plus. Preferred experience or ability to learn:EdgeAuditor (Incident Reporting Software); Schoox (Learning Management System). SAFETY RESPONSIBILITIES: This role must adhere to department and OSHA job safety standards at all times. WORK ENVIRONMENT: This role will deal directly with guests in need of services as well as behind the scenes to ensure safety. This position offers a unique opportunity to lead and innovate within a premier ski resort in New England, ensuring exceptional guest experiences and driving sales success.