Upper Marlboro, MD, USA
95 days ago
Assistant Store Manager
Category/Area of Expertise: Retail Store Positions
Job Requisition: 305859_external_USA-MD-Upper-Marlboro
Address: USA-MD-Upper Marlboro-5700 Southeast Crain Hg
Store Code: GF - Store Admin (2500108)

Who Is Giant?

With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware.

Giant's mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community.

ASSISTANT STORE MANAGER

Experienced big-box supermarket managers and assistant managers are encouraged to apply.

Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales.

ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management.

Giant food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).

Primary responsibilities of all assistant store managers include:

• Plan, implement, and follow-up on weekly sales programs

• Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections

• Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations

• Oversee and lead operational team, including department managers and associates

• Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates

• Conduct store tours to evaluate store conditions vs standards and respond accordingly

• Collaborate with store management and assist with all aspects of total store operations including: customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more

• Develop a positive customer shopping experience and ensure customer satisfaction

• Ensure overall store appearance, safety and customer experience upholds Giant Food standards and regulations

• Respond to customer inquiries on merchandise and make appropriate recommendations

• Ensure accuracy of store signage

• Uphold Giant's customer service standards (\
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