Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan  Employee Assistance Program Excellent training and professional development Referral Program
 

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans

 

Job Summary:

The assistant manager of Heavenly will oversee the operations of a high volume, seasonal rental operation as well as two small retail operations. The assistant manager’s is a key holder and acts as manager-on-duty in absence of other management presence. They are responsible for overseeing all aspects of retail/rental operations and directing the day-to-day routine work of a larger group of associates. Responsible for maintaining business standards and has increased decision-making authority. Also, the Assistant Manager fulfills day-to-day work responsibilities for the organization as needed. (Key Holders: have an Alarm code, hold Keys, and can open and close registers)

 

Job Specifications:

Outlet: Heavenly Expected Pay: $25.00  Shift & Schedule Availability: FT Winter Seasonal with a promotion opportunity for year round employment.  Skill Level: Experienced

 

Job Responsibilities:

Managing a team of up to 75 frontline staff and a leadership team of 10-15 employees

Managing through uncertainty and change positively

Providing consistent and direct feedback, coaching, and guidance to team members.

Attend Assistant Manager meetings and communicate information to staff and managers

Responsible for monitoring rest and meal breaks.  

Be energetic, motivated, and possess the ability to multi-task.

Driving professional development in yourself as well as others

Designing, executing, and tracking training plans for associates starting with their first day

Ensuring department and staff have all necessary supplies

Create a rewarding environment in which to work, and generate a team atmosphere *Participate in and help plan the fun!

Identifying sales opportunities and creating plans accordingly

Protect company assets through loss prevention techniques. Managing inventory of rental and retail products.

Responsible for monitoring rest and meal breaks.  

Communicate ideas or issues with Store and Regional Managers

Manage operational budgets and payroll

Remain current on new industry products and trends, and demonstrate knowledge of products

Administrative duties

Other duties as assigned

 

Job Qualifications:

 

Proficient in Microsoft Office applications Excellent communication skills both written and verbal Minimum 2 years of leadership experience 2 years in retail or rental experience Knowledge and passion for talent development Self-motivated with the ability to multi-task Must be a team player and be able to handle fast paced stressful environment Possess the desire to offer the highest customer service standards to guests Familiarity with rental and retail POS systems – preferred 2 years of resort and/or ski & snowboard experience -preferred  

 

The expected pay range is $25.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  505549
Reference Date: 10/15/2024 
Job Code Function: Store Operations