Watertown, New York, USA
5 days ago
Assistant Store Manager
Client Reference Code: 2025-50276

Are you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you!

At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager, you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.


What Our Assistant Store Manager Enjoy Most About the Role

Lead & Inspire – Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment.Drive Sales & Retention – Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.Develop your Team – Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment.Ensure Operational Excellence – Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.Create an Exceptional Customer Experience – Maintain a welcoming, well-organized store that reflects Spectrum’s brand and ensures customers receive top-tier service.Manage Inventory & Compliance – Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.

Working Conditions

You will work in a vibrant, fast-paced retail environment with moderate noise levels, representing Spectrum’s brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time.


What You’ll Bring to Spectrum

Required Skills/Abilities & Knowledge

Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional mannerSignificant time working retail store environmentProven ability to lead others and motivate them to succeed in a goal and incentive-based work environmentDetail oriented and a good problem solverHigh comfort level with personal technology, such as mobile devices and personal video platformsKnowledge and ability to use computer and software applicationsAbility to prioritize, organize, manage multiple tasks/projects and handle change effectivelyWork scheduled overtime as needed

Required Education

High School Diploma or equivalent

Required Related Work Experience

2-3 years Telecommunications/wireless experience2-3 years Sales/Customer Service experience

Preferred Qualifications

Experience: 1+ year Management experienceTech Knowledge: Familiarity with the latest technology and devices.Travel: Willingness to travel to other locations as business needs dictate.Education: Bachelor’s Degree or equivalent work experience.Sales Training: Certifications in sales training are a plus.

Spectrum Connects You to More

Tools + Tech: Work with innovative, customer service technology and information systemsSupportive Teams: Learn from your managers and work with team-oriented colleagues who want you to grow and succeedLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedVariety of Work: No two days, clients, or calls are ever the same which keeps each day new and exciting

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Job Code : SRL102

2025-50276
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.90 and $33.60. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $11,000. FCC Unit: 13525 Business Unit: Marketing Zip Code: 13601

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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