Job Overview:

 

The Assistant to the Director Of Operations will complie, organizes and maintains maintenance records and related documents for the Operations Department. Assists the Director of Operations in processing paperwork and correspondence and other administrative related issues. The Director of Operations provides supervision. Positions in this class may be part or full time and may require holiday and/or weekend work schedules.

 

Compensation: $24-24.50/hour 

 

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

 

Job Responsibilities:

Prepares, organizes and files copies and/reports. Responds to homeowner inquiries regarding various administrative related issues. Reviews Residents Request Forms and assigns priorities. Generates and schedules work orders resulting from residents or management requests. Creates forms, send, receives and distributes mail, faxes and other correspondence. Maintains record keeping and writes letters as assigned. Stocks and tracks supplies as needed, makes phone calls as directed by the Director of Operations. Maintains work order system with focus on Preventative Maintenance. Assigns and schedules work when needed. Performs other clerical duties as assigned by the Director of Operations. Must have an understanding of Safety and Quality control with the ability to maintain it in the workplace. Maintains reports and documentation of incident reports, including security, burglaries, and alarms. Process requests and corresponding paperwork for R.V. storage, key deposits, lease agreements, availability, security and passes. Prepares paperwork for the Recreational Vehicle Storage Facility. Follows up on Recreation Vehicle Storage sign-ups and the monitoring of traffic flow. Assists with maintenance related jobs and other duties as necessary. Experience and knowledge of common building trades (Paint, Carpentry, Plumbing, Lighting and Electrical, Appliance) and Preventative Maintenance Concepts. Assists with other jobs and other duties as necessary.

 

Skills & Qualifications:

Moderate skills in reading, writing, math, comprehension, business and communications. Establish and maintain effective working relationship with all age groups. Preform all function listed above to an acceptable level without constant direct supervision and self-motivated to seek additional work. Must possess knowledge and proficiency in Microsoft Office such as Word, Excel and Outlook. Ability to us modern office equipment. Establish and maintain effective working relationships with others. Ability to compose and present both verbal and written information to various individuals. Ability to work a flexible schedule including evenings, weekends and holidays.

 

Education & Experience:

Must be proficient with Microsoft Office, Word, Outlook and Excel. Must have experience in using database software. The ideal candidate will possess strong communication skills, a friendly demeanor, and a proactive attitude. Experience in customer service or administrative roles is a plus.

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Part time nonexempt position. Regular schedule is Monday through Friday, morning to early afternoon dependent on company need and workload. There are occasions when it is necessary to work various holidays and weekends.  Hours over and above 28 per week may occur.  Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must be mobile enough to move around office. Must have finger dexterity for typing/using a keyboard. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be mobile enough to move around within the office and throughout the venue. The work environment characteristics are normal office conditions. Consistent and regular attendance required.

Supervisory Responsibilities:

N/A

 

Tools & Equipment Used:

General office equipment

 

What We Offer:

 

· Medical, dental, and vision plans (full time and part time 30+ hours)

· Part time 20+ hours qualify for dental and vision

· 401K match

· Time off including vacation, sick, and company paid holidays

· Pet insurance available

· Verizon discount

· Tuition reimbursement

· Legal services

· Free emotional wellbeing and daily life assistance support for all associates

· Domestic partner coverage

· Health savings account

· Flexible spending account

 

About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

 

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

 

Disclaimer:

 

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

 

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

 

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.