Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President, Order to Cash

We are looking for someone with extensive knowledge and understanding of entire order to cash process management and improvement in a fast-paced business environment

ResponsibilitiesConduct credit investigations, grants or holds shipments based on customer’s available credit and initiates collections from delinquent accounts. Works directly with sales management to ensure all steps have been taken to improve the customer’s credit limit for the purpose of improving sales while mitigating risk.Investigate and verify the financial status and reputation of prospective customers applying for credit, prepare documents to substantiate findings, and recommend rejection or approval of applications.Assess/Develop/Deploy standard methodologies for the improvement of AR working capital and decreased bad debt expenseEstablish credit limits on customer accounts and handle special credit arrangements and deviations from standard terms of payment.Review collection reports ascertaining the status of collections and balances outstanding to ensure compliance with the Credit Collection policy.Audit delinquent accounts considered to be non-collectable to ensure maximum efforts have been taken before assigning bad debt status to the account.Work with sales personnel when facing collection challenges and provide them an opportunity to resolve delinquencies before submitting an account to a collection agency or attorney.Submit delinquent accounts to an outside collection agency or attorney (when applicable) for collection purposes.Collaborate with other departments on accounting and finance-related projects.Participate in the annual audit. Completes all A/R related audit schedules according to the timeline set forthShould possess good understanding of Billing, Customer Master and cash application processes and understand the linkages among them and solve challenges, if anyQualifications we seek in youMinimum Qualifications / SkillsBachelor's degree in accounting, Finance, or BusinessRelevant years of supervisory/ management level experience in Credit CollectionsMust be able to perform accounting and financial calculations, including determining interest rates, payment schedules, etc.Knowledge of bankruptcy filing laws

Preferred Qualifications/ Skills Strong financial analytical skills and problem-solving skillsAbility to read and interpret credit reports, financial statements and other financial or accounting related informationProficient in MS Office applications, such as Word, Excel, PowerPoint, etc

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.