Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About The Team

The Website Merchandising Team is responsible for delivering a superior site experience for the customer by using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages. 

About The Role
This position is responsible for executing our online merchandise strategies while working closely with cross-functional partners across the brand.

Responsibilities 

Maintain a best-in-class, inspiring, friction-free, and product-accurate website experience for our Upholstery department Partner cross functionally to execute seasonal deliverables and site optimizations Execute seasonal and ad-hoc product setup activities in web content management systems Work with large datasets in Excel to complete daily and ad-hoc tasks Perform and maintain competitive website analysis, keep abreast of market trends and eCommerce trends to recommend enhancements to site merchandising features and capabilities Troubleshoot and resolve technical issues and workflow blockers as they arise Assist with maintenance and accuracy of detailed product roadmaps Assist with departmental data needs for image rendering team Assist with user acceptance testing for regular product launches Support all site merchandising, site management, and marketing activities

Criteria 

Bachelors Degree required, plus 1-2 years in retail e-commerce (website merchandising, digital marketing, or digital project coordination preferred) Strong attention to detail: ability to work with large datasets with accuracy and precision, carefully follows instructions to complete tasks  Able to work constructively and effectively with a broad group of business partners Ability to deal with ambiguity in a fast-paced and changing environment Ability to think objectively, anticipate problems, and suggest creative solutions Demonstrates strong personal ownership, completing assigned work independently with ability to meet deadlines on-time Intermediate experience in Excel (working knowledge with pivot tables and v-lookups), PowerPoint, and Outlook, plus strong communication skills Experience using Airtable, Web Content Management systems, Adobe Analytics are a plus but not required This role requires being onsite in our San Francisco office Monday through Thursday and Friday as optional in the office

 

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

A generous discount on all Williams-Sonoma, Inc. brands   A 401(k) plan and other investment opportunities  Paid vacations, holidays, and time off to volunteer   Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health 

Your Journey in Continued Learning

In-person and online learning opportunities through WSI University   Cross-brand and cross-function career opportunities  Resources for self-development Advisor (Mentor) program Career development workshops and learning programs Speaker series

 

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $27.00 - $33.00 a hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.  

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