Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
About the Team
The Global eCommerce team is a fun, energetic, diverse team working in a fast-paced environment to bring our unique brand to life online. We drive for results and seek to exceed expectations. We are aggressive about our business and expect operational excellence. We work in a supportive and collaborative environment where innovative ideas are not only accepted but expected. We are both analytical and creative. Our mission is to deliver an exceptional digital experience to our customers.
About the Role
The Assistant Ecommerce Merchant will oversee the site execution within the global market. This role will execute the ecommerce merchandise strategy across seasonal product launches, site navigation, site content and email marketing. This role is highly collaborative working across teams and time zones to deliver on strategies and drive sales growth.
Responsibilities
Review and execute eCommerce merchandising goals and strategies to achieve sales, conversion and gross margin goals. Execute promotions and clearance markdowns across site product pages and shop paths. Partner closely with merch analyst team to communicate the execution of site product and content launches, ensuring tasks are prioritized and executed accurately to deliver on business needs. Assist in the development, launch and execution of the seasonal product plans and respective site navigation changes for the ecommerce channel. Communicate the visual and content marketing strategy for key departments across site and email to cross functional partners. Implement integration and merchandising of key product areas throughout website. Attend seasonal kick-off meetings with cross functional partners to gain insight to key product strategies and ideate on site execution for best customer experience. Analyze site metrics to connect web behavioral profiles to customer, sales, and merchandising data. Perform and maintain competitive website analysis, keep abreast of market trends and eCommerce consumer trends, customer service issues, and eCommerce technology and dynamics.Criteria
This role requires being onsite in the (provide office location) office Monday through Thursday and Friday as optional in the office Previous eCommerce retail merchandising experience preferred (1-2 years) Ability to work with remote teams across time zones Able to make timely decisions, anticipate problems and provide creative solutions Well organized, detail oriented Able to deal ambiguity and a changing environment Advanced Excel and Word, with strong computer and systems understanding BA/BS required
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences—whatever they may be—are valued, explored, and appreciated. Together, we’re creating a more just and inclusive company culture where the only criteria for advancement are:
The quality of our work The contributions we make to our teams and the business Our ability to lead and connect
We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health
Continued Learning
In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities Resources for self-development Advisor (Mentor) program Career development workshops, learning programs, and speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $26.00- $32.00 hourly.. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.