**Country:** India **Location:** Ecospace Campus 3A, 4th Floor, Outer Ring Road, Bellandur, Bengaluru- 560103 **Responsibilities:** + Analyze business requirements and create functional specifications for Salesforce. + Collaborate with stakeholders to define Salesforce configurations and workflows. + Document business processes and suggest process improvements. + Assist in user training and post-deployment support. **Requirements:** + 2-3 years of Salesforce Business Analysis experience. + Strong understanding of Salesforce Sales Cloud , Experience Cloud and Service Cloud. + Excellent communication and stakeholder management skills. **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice