67933BRAuto req ID:67933BRJob Code:S0358M FSS Student Service Mgt IV Department Office Location:USA - MA - Cambridge Business Title:Associate Director, Pre-College Program and Student Engagement & Residential LifeSub-Unit:Division of Continuing Education Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills: + Master’s degree required in higher education, student affairs administration or related field. + Deep understanding of the application of student development in practice. + Deep knowledge of and direct experience with on-call crisis and supervision of residential staff. + Previous experience working with selective Pre-College programs is highly desirable. + Excellent organizational skills, strong written and interpersonal communication skills, ability to work well in a team environment and review confidential information with discretion. + Demonstrated experience with independently administering complex programs. + Ability to work well under pressure and manage competing priorities. + Proficiency with Salesforce, Blackthorn Events Management, Microsoft Suite, Google Suite, and Qualtrics. Additional Information: + We will not provide visa sponsorship for this position. + A cover letter is highly encouraged for consideration. + All formal offers will be made by FAS Human Resources. Department:Division of Continuing EducationPre-Employment Screening:CORI, Criminal, Education, IdentitySchedule:M-F, 9-5pmJob Function:Faculty & Student Services School/Unit:Faculty of Arts and Sciences EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications: + Bachelor’s degree or equivalent work experience required + Minimum of 7 years’ relevant work experience Physical Requirements: Some lifting of boxes (office supplies, check-in materials) and office set up may be required. Due to the on-call nature of this position, ability to navigate stairs and independently traverse campus is required. Working Conditions: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Position Description: Jointly supporting the Pre-College Program and the office of Student Engagement and Residential Life (SERL) in the Harvard Summer School in the Division of Continuing Education (DCE), the Associate Director is responsible for enhancing the student experience of residential students at the Harvard Summer School (HSS). HSS Residential Life Hiring and Administration + Direct the 8-month lifecycle of summer staff hiring across multiple HSS Programs (i.e. approximately 15 resident deans, 140 proctors, 15 activities staff). + Oversee recruitment, marketing, application review, interviews, selections, offers, onboarding, and offboarding. Participate in interviews. + Liaise with key stakeholders across HSS and DCE. + Collaborate with HSS Programs and Residential Operations on staff housing, office assignments, and proctor group assignments. + Manage staff move-in processes, including pre-arrival communications, check-in, key pickups, meals, and technology access. + Oversee community-building resources: Funds, food vendors, printing vendor, study break/ floor programming guides and budgets. Pre-College Student Support and Crisis Management + Oversee distribution of Pre-College on-call responsibilities and serve as escalation point for emergency and non-emergency situations involving staff, instructors, students, and families. + Counsel students on academic advising and program matters; consult on risk issues, including with HUPD, Student Affairs, Policy and Governance, HUHS, and Counseling Services. + Chair the Pre-College Residential Committee; Oversee student incident caseloads. + Assess and recommend student disciplinary actions or refer cases for possible dismissal; serve as a non-voting member of the HSS Administrative Board subcommittee for urgent cases. + Design and manage systems for incident response and tracking for Pre-College, Secondary School and General Programs. + Manage health and safety protocols, update handbooks, emergency contact lists, on-call resources, and equipment. + Collaborate with Pre-College Director on policies related to staff interactions with instructors and high school students, ensuring compliance with University policies. Supervision and Pre-College Program Oversight + Manage and direct work of direct report, Program Manager, SERL. + Interview, hire, manage, train, & evaluate Pre-College residential staff (Resident Deans and Proctors). + Collaborate with Housing staff for effective communication and coordination. + Lead student check-ins with SERL; manage consecutive student stays, late arrivals and departures, and overnight leaves. + Manage summer setup and breakdown of residential staff offices, including satellite offices in the Houses. Residential Staff Training and Development + Design training curricula for Resident Deans and Proctors. Develop and lead orientation/training events, resource websites, and materials. + Oversee professional development and staff appreciation. + Evaluate training and development, analyze effectiveness and impact, and compile annual performance report with insights and improvement recommendations. Student Experience + Oversee the Pre-College marketing information sessions, webinars, and orientations. + Oversee planning and implementation of social/residential events for the Pre-College Passport program, and student weekend programming. + Collaborate with SERL team on student programming, such as academic field trips, exploration, college readiness, recreation events, college admissions programming. + Develop and scale residential initiatives like Living Learning Communities with HSS Programs and SERL. Pre-College Student Admissions + As a member of the Admission Committee, read and make decisions on student applications. Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include: + Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. + Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. + Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. + Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. + Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools. + Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. + Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. + Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. + Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston. Work Format:Hybrid (partially on-site, partially remote) Work Format Details: This position will be based in Cambridge, MA. During the Summer Program months (June-August), this position will be required to work on-campus daily, as well as some evenings, and several weekends for check-ins. Hybrid workplace models are in place at Harvard Summer School (HSS) with a minimum of 1 day per week on campus during the fall and spring semesters. DCE or department may adjust these as necessary or appropriate. Furthermore, individual flexible and remote work options for this role will be discussed during the interview process. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. About Us:The Division of Continuing Education (DCE) comprises four academic units serving about 30,000 domestic and international students annually, which allow Harvard to meet the learning needs of intellectually curious and highly motivated students from high school through retirement. Established in 1910, the Harvard Extension School (HES) offers access to Harvard faculty for a diverse community of adult learners, enrolling about 15,000 students. HES offers over 1,000 open enrollment courses — 85 percent of which are accessible online — and provides flexibility through noncredit, undergraduate, and graduate courses, including degrees, certificates, and a premedical program. The Harvard Summer School, founded in 1871, offers around 450 credit and noncredit courses both on the Harvard Campus and online, catering to 10,000 high school, college, and adult learners. Additionally, it offers more than 15 international study abroad programs, hosting up to 300 students each summer. Harvard DCE Professional & Executive Development delivers over 140 noncredit programs annually, reaching more than 3,600 participants through online platforms and its executive development center in Cambridge. The Harvard Institute for Learning in Retirement offers about 140 peer-taught courses to approximately 550 active members.