Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary Function
The Assoc Imaging Business Analyst develops and executes all phases of quality assurance. This includes assistance in preparing the test environment and executing manual and automated testing. The position requires that the person has a solid knowledge of QA deliverables and is proficient in multiple methodologies. This position will certify that deliverables have met all business and quality requirements. This position requires the candidate to possess analytical skills to analyze and decompose complex requirements into comprehensive test cases.
Principal Duties
Work directly with business users and other analysts.Define and assist resolving business/technical related challenges.Facilitate meetings with business and technical team members to drive towards project completion.Support projects as they move from initiation to implementation and conduct project reviews with impacted staff.Develop user acceptance test cases based on the requirements.Prepare instructional documentation and update user documentation to reflect new modification.Assist in establishing project scope.Performs related duties as assigned by management.Other duties as directed Education and Experience Requirements
High school diploma required.Bachelor’s degree preferred.0-3 years’ experience in a MIS consumer or business analysis role.Knowledge, Skill, and Ability Requirements
Solid listening and interpersonal skills.Self-starter with consistent follow thru.Strong written and verbal communication skills.Organizational skills and attention to detail.Inquisitive, curious, highly self-motivated to learn new business concepts.Strong problem- solving skills.Ability to build team and external business relationships.Ability to collaborate with team members to achieve results.Ability of leading resolution to defined problems of moderate complexity.While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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