Associate Req #: 0000178340
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: RWJ New Brunswick
Department: Radiology Support Services
Location: RWJ New Brunswick, 1 Robert Wood Johnson Place, New Brunswick, NJ 08901

Job Overview:

The Radiology Support Associate provides hands-on assistance in running the day-to-day non-technical operation for the radiology department under the direction from department leadership. This includes support in radiology reception and the radiology reading room. Coordinates all imaging transactions related to the processing of exam orders, electronic image files and report distribution. Answers telephones, routes callers and provides routine information to callers, performs a variety of clerical tasks.

Qualifications:

Required:

High school diploma or equivalent

Preferred:

Prior healthcare experience preferred, preferably within the radiology fieldProficient with creating and manipulating Microsoft Office suite including Word and Excel.Typing skills, office routine familiarity, and strong knowledge of medical and radiology terminology strongly preferred

Scheduling Requirements:

Day ShiftFull-Time

Essential Functions:

Reception Responsibilities:Greets and processes patients checking in for radiology imagingInputs patient information into hospital information systemsEnters orders as prescribed by physicianRounds on patients in waiting area and provides updates on durationAnswers inquiries by staff, patients, physicians and visitors and directs them appropriatelyReading Room Responsibilities:Answers incoming telephone calls and routes calls appropriatelyFacilitates physician to physician communicationPlaces calls and pages for radiologists and radiology residentsAssists staff physicians and radiologists by locating and retrieving patient images and reports both internally and externallyAssists radiologist with patient call backs, critical result reporting, and other tasks to facilitate reportingPerform quality checks on exams in the Patient Archiving Communication System (PACS)Monitor lists in PACS in order to facilitate report distributionTroubleshoot issues on radiologists workstations and open IT ticketsCompetent in the use of RIS & PACS system and other IT programs:Burn CDsFax radiology reportsImport external imagingAnswer routine questions from staff physicians and radiologistsPerform quality control on patient demographic informationSupport staff during system downtimesPACS Superusers- fix-up, delete, and split studiesAssists PACS Coordinator as needed.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Note: This position is scheduled to start in April 2025. At times RWJBH may be able to accommodate an earlier start date and will review opportunities to do so during the interview process

RWJBarnabas Health is an Equal Opportunity Employer