Bring your expertise to JPMorgan Chase. As part of AML/KYC Process Management and Controls, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in AML/KYC Process management  is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

As a Process Management Associate on our AML/KYC Controls team, you will be responsible for facilitating conversations with internal business partners and subject matter experts to gather information to create process flows, update procedures, job aids, and reference material. You will be responsible for Anti Money Laundering (AML) strategic initiatives/projects to meet regulatory obligations. This will include conducting research, analysis and providing qualitative/quantitative insights to lead and direct the projects and initiatives to meet our AML/KYC Standards

AML/KYC Controls team provides oversight and guidance so that the business delivers Anti-Money Laundering (AML) and Know-Your-Customer (KYC) strategies to assure our product and our customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act and FINRA requirements. 

 AML/KYC Controls works closely with various groups within Consumer & Community Banking, such as the AML/KYC Ops, Business Development and Relationship Management, and Operational teams to deliver ongoing requirements for capturing, reporting and monitoring compliance with regulatory standards.

 The role requires alignment with the Firm's AML initiatives and may require coordination with Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations and the Business. Team members are responsible to be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are within compliance and mitigate the AML/KYC risks to an acceptable level. 

You are a strategic thinker passionate about driving solutions by Process Mapping and Continuous Improvement. You have found the right team.

 

Job Responsibilities

Lead and facilitate business process mapping sessions effectively with business partners/subject matter experts Apply a process improvement and controls mindset combined with skills to enable evolution from the current to future state Identify gaps and opportunities for improvement and/or efficiencies in existing processes Work effectively in a fast-paced, always-changing environment Adopt a process improvement mindset with the intent to be a subject matter expert for assigned topics being mapped.  Analyze data/information to determine tactical and strategic impacts Conduct thorough analysis of existing business processes to identify inefficiencies and areas for improvement Demonstrate proven collaboration and relationship-building skills across lines of business and with partners at all levels of the organization

Required qualifications, capabilities, and skills

Ability to develop detailed process maps, workflows, and documentation to support automation initiatives Develops robust communication materials including process maps, presentation decks, and status updates Record of driving initiatives toward target outcomes Identifies process and product gaps and areas of opportunity Breaks down complex challenges into key problems to solve Proven experience in process automation, business process improvement, or a related field Strong analytical and problem-solving abilities, exceptional communication and interpersonal skills Excellent project management and organizational skills Ability to work effectively in a fast-paced, dynamic environment Foster a collaborative and innovative work environment that encourages knowledge sharing and continuous learning Microsoft PowerPoint, Visio