capabilities with a “Try Fast, Learn Fast, Think Big mentality”. You will perform as a subject matter expert by leveraging optimized resources targeted to identify risk and deploy efforts to increase speed and efficiency. The APSC Associate Analysts will participate in a data-lead operation that enables the APSC to deploy better data management to provide forecasting, intelligence and enhanced visibility to crucial data that show potential risk or impact to Gap Inc. assets.
The Asset Protection Service Center (APSC), located at the Corporate Shared Services Center (CSSC) in Albuquerque, NM, serves as the focal point for the monitoring, risk analysis and business continuity reporting intake for Gap Inc. Under the direction of the Manager, Asset Protection Service Center and the
Associate Manager, Asset Protection Service Center, APSC Associate Analyst executes the various core functions of the APSC that includes, but not limited to; Risk Event Identification/Escalation, Risk Intelligence Analysis, Emergency & Crisis Response, Supply Chain Security, and Physical Security.
APSC Associate Analysts act as business partners who work closely with teams across the Asset Protection organization and the wider business, serving as a key business partner that enables our
businesses.What You'll Do
Perform daily functions of the APSC, including, but are not limited to: risk intelligence, incident/crisis response, emergency notification, supply chain resiliency, travel security, and physical security
Participate in the intelligence function by preparing and disseminating global risk intelligence products aimed at identifying and mitigating business risks •
Conduct regular monitoring of open-source intelligence, social media platforms, and internal specific intelligence gathering tools for known and potential threats to employees, company assets and reputation
Monitor geopolitical events that may impact executive travel, company events, and/or operations, and provide periodic and timely reporting
Manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices (medical record, personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.)
Manage and lead response efforts to life safety incidents (medical, safety, natural disasters, etc.) and coordinate reponse of security officers, ERT, facilities, police, fire and EMS personnel as required
• Responsible for answering routine and emergency calls, monitoring alarms and video equipment including fire alarms, door alarms, and duress alarms and provides general assistance to employees, vendors and guests
Maintain various records of communications and events, including operational logs, daily shift checklists, handover reports, monthly safety and security audits checklists and incident reports
Who You AreMust successfully complete and pass the “CritiCall” computer-based testing module. CritiCall is used to measure skills that are vital as a APSC Associate Analyst, including, but not limted to: multitasking, prioritization, map-reading, memory recall, comprehension, data-entry and decision making
Experience in working with risk intelligence monitoring and mass notification tools and platofrms (Everbridge, Dataminr, ISOS experience a plus)
1-3 years of Security Operations Center or similar customer call center experience preferred.
Good working knowledge of Microsoft Office suite and Windows OS
Have a strong knowledge of physical security, information security and emergency operations, preferably in a corporate environment
Access Control/Alarm Monitoring systems experience (C-CURE experience a plus)
Flexibility to work various shifts if needed, including weekends and holidays
Experience in working with video surveillance, physical access control, incident management and risk intelligence monitoring tools and systems
Possess a solid employment history demonstrating reliability and dependability
Must pass a pre-employment background check and drug screening