The Opportunity Administer the Commercial Auto Flood Insurance program by ordering flood determination forms from Ally's chosen vendor(s), provide direction to the RBC's as to which buildings require flood insurance and in what amount, review flood insurance policies for compliance with regulatory guidance and Ally policies and procedures, renew flood insurance policies in accordance with regulatory guidance, prepare and maintain flood reporting. Administer the appraisal review process by sending completed appraisals to Ally's chosen vendor for review and communicate results to the RBC when available. Under general direction, responsible for performing complex research and analysis to support business operations and present findings to manager or project leader. Assist in drafting, interpreting, and administering operational policies and procedures. Develop, validate, and maintain step-by-step instructions/training materials. Monitor performance to identify and help correct performance problems and provide feedback regarding areas requiring attention. Bring compliance issues and proposed solutions to the attention of manager or director.