Welcome page Returning Candidate? Log In Here Associate Banker Location US-CA-San Jose Job ID 2024-11529 Category Branch Banking Position Type Full-Time Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.  Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.  Overview

Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

 

As an Associate Banker, you will play a key role in

helping customers with their day-to-day financial needs recommend the right product that fit customer’s needconnecting customers to Subject Matter Experts in Wealth Management, Mortgage and Commercial teams for their specialized financial needsintroducing the bank’s latest technology products to meet our customers’ expanding needs

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.

Responsibilities Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchangeDocument large deposit over Currency Transaction Reports Identify fraudulent activity to prevent potential loss to the bankEnsure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirementsMaintain strong relationships with existing customers and cultivate new customer relationshipsCross sell and refer bank products such as (depository products, wealth management, mortgage) that fit customers’ needsHave strong knowledge in using digital resources and technologies to optimize clients’ digital banking experienceIs confident in educating clients on conducting banking transactions online, via mobile app and self-service portalsDemonstrate the ability to learn and adapt to new processes and technology platforms quickly Perform other duties as assigned Qualifications High school diploma or general education degree (GED) required; Bachelor’s degree highly preferred1 year of recent customer service and cash handling experience 1 year of previous teller / new account experience in a banking institution preferredAbility to learn products, services, and procedures quickly and accuratelyExcellent customer service skillsStrong attention to details and time management skillsProficiency in Microsoft Word and ExcelFlexibility to work on weekends when needed Compensation The base pay range for this position is USD $22.00/Hr. - USD $23.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. Options Apply for this job onlineApplyShareEmail this job to a friendRefer <p style="margin: 0px;"><span style="color: #54585a;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p> Share on your newsfeed

East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law. Application FAQs

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