**Primary City/State:** Mesa, Arizona **Department Name:** Banner Staffing Services-AZ **Work Shift:** Day **Job Category:** Clinical Care Banner Health invests in our nurses by training them to confidently and safely deliver excellent patient care. Banner Health is committed to developing the careers of our team members. We care about you, your nursing career today and your future. Great options and great opportunities. Bring your passion for Behavioral Health to **Banner Del Webb Medical Center** has been named to the nation’s 100 Top Hospitals list for 2019 by IBM Watson Health. Banner Del Webb Medical Center is dedicated to a high-tech, high-touch philosophy of care that has kept us a top healthcare choice in the Northwest Valley for more than 20 years. We are deeply committed to providing the highest quality of clinical care along with an excellent patient care experience. Banner Del Webb Medical Center is located in Sun City, AZ and is the hospital of choice for many within our community. **This is a DAY Shift Opening in Behavioral Health.** The hours will be from **Monday-Saturday 8:00am-5:00pm** which will include weekends and holidays on a rotating basis. POSITION SUMMARY This position provides comprehensive care coordination for members as assigned. This position assesses member’s needs to identify possible gaps in care. This position assists in facilitating provider engagement to address services to meet the member’s needs. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective member care. CORE FUNCTIONS 1. Manages individual members/patients across the health care continuum to achieve the optimal clinical, financial, operational and satisfaction outcomes. 2. Acts in a leadership function with process improvement activities for populations of patients/members to achieve the optimal clinical, financial, operational, and satisfaction outcomes. 3. Evaluates the appropriateness of care, optimizing patient outcomes. 4. Establishes and promotes a collaborative relationship with providers, other payers, and other members of the health care team. Collects and communicates pertinent, timely information to fulfill utilization and regulatory requirements. 5. Acts in a leadership function to collaboratively develop and manage the interdisciplinary member discharge plan. Effectively communicates the plan across the continuum of care. 6. Educates internal members of the health care team on care management and managed care concepts. Facilitates integration of concepts into daily practice. 7. Has freedom to determine how to best accomplish functions within established procedures. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of health plan staff and members of the interdisciplinary health care team. External Customers: Physicians and their office staff, other payers, community agencies, provider networks, and regulatory agencies. MINIMUM QUALIFICATIONS Requires bachelor’s degree in social work or related field or equivalent experience. Requires a proficiency level typically achieved with five years experience. Must have a working knowledge of care management, hospital and community resources. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Care at the time of hire and maintain the card for the duration of their employment. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. **EEO Statement:** EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo) Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy) EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability