We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** As a Associate Branch Manager you’ll play a key role in leading and motivating a branch team and driving business initiatives such as development of branch staff, talent management, recruiting, compliance, risk management, and succession planning. You’ll develop a client-centric management culture with a strong focus on creating value for clients through emphasis on advisory, sales, risk management and performance coaching. You will build a culture of excellence by strong sales leadership and collaboration with the Branch Manager to coach and support staff. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview._ **How You’ll Succeed** + **People Leadership –** Develop strong employee relationships with staff by treating employees fairly and consistently maintain excellent communication. Educate and coach Investment Advisors on compliance and audit related requirements, in addition to providing training on updates to regulatory or business requirements. Provide feedback and recommendations to the Branch Manager on development opportunities. + **Client Experience -** Lead by example and show your team how to deepen client relationships, and meet client financial needs while providing a high standard of service. Go above and beyond to champion CIBC within the community to develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary. + **Results Driven Leadership –** Provide account supervision by reviewing the daily commission run, completing monthly reviews of statement Pro Accounts, and hold regular sales support meetings. Monitor the business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities, and increase overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders. **Who You Are** + **You’re a certified professional.** Successful completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH). Advanced financial planning courses such Wealth Management Essentials (WME) and the Certified Financial Planner (CFP) and Certified Investment Manager (CIM) are an asset. + **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. + **You are a bold and authentic leader.** You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **You're driven to succeed.** You are motivated by accomplishing your goals and delivering your best to make an impact. + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** 500 Centre Street SE **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Coaching, Goal Planning, Investment Planning, Investments, Leadership, People Leadership, People Management, Performance Coaching, Regulatory Compliance, Risk Management, Talent Management, Team Development, Teamwork, Wealth Management, Workplace Diversity At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.