Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** The **Associate Business Systems Analyst** will be joining our Oracle HCM Cloud Product team supporting our suite of modules to include Talent/Performance, CompPlanner, Learn, Payroll, T&L and Absence. This specific Associate Bus Systems Analyst role will focus on our Talent/Performance module supporting enhancements, new features, issue resolution and troubleshooting. The role is client facing and requires the ability to present to the business COEs as well as host standing application review meetings and sprint planning meetings. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Support the Oracle Talent/Performance module + Work with internal business customers on application capabilities, determine problems and develop appropriate solutions + Consistently exhibit behavior and communication skills that demonstrate commitment to superior customer support, including quality, care and concern for the end user experience + Coordinate with both internal IT resources and external vendors on issue escalation and resolution ensuring proper ticket communication protocol and status updates + Oracle Release Management, reviewing release notes and conducting impact analysis + Develop test plans and assists with Systems and User Acceptance testing + Full life cycle reporting support, report requirements gathering, testing, troubleshooting and issue resolution + Manage SLA’s + Ability to work off hours as needed during evenings and weekend to support production migrations which are schedule for off business hours + Performs additional duties as assigned **Knowledge, Skills, Abilities:** + Oracle HCM Cloud or other HRIS system + Requirements Gathering + Documentation + Testing + Ability to think logically and use problem-solving skills + Ability to work with very detailed information + Ability to work alone, self-directed, work in a small working team as well as part of a broader team You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma (or higher) + 3+ years of experience working in a support team and supporting HRIS type systems + Intermediate level of proficiency with Microsoft Excel and HR Case Management tools such as ServiceNow or Zendesk **Preferred Qualifications** + Bachelor’s Degree + Strong knowledge of Human Capital systems *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO, #GREEN