Associate Chief Information Officer for Enterprise & Infrastructure Services
University of Rhode Island
Posting Details Position Information Posting Number SF01936 Job Title Associate Chief Information Officer for Enterprise & Infrastructure Services Position Number 109616 FTE 1.00 FLSA Exempt Position Type Professional Staff Union Non-Union Non-Classified Staff Pay Grade Level Grade Level: 19 Pay Grade Range Anticipated Hiring Salary Range: $150,000 - $185,000 Status Calendar Year, Full-time, Permanent Department Information Department Info Tech Services Contact(s) Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu)
Contact Phone/Extension Contact Email Physical Demands Campus Location Kingston Grant Funded No Extension Contingency Notes Job Description Summary The search will remain open until the position has been filled. First consideration will be given to applications received by February 10, 2025. Applications received after February 10, 2025 may be reviewed depending on search progress and needs but are not guaranteed full consideration.
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About URI:
The University of Rhode Island enrolls approximately 17,000 students across its graduate and undergraduate programs and is the State’s flagship public research university, as well as the land grant and sea grant university, for the state of Rhode Island. The main campus is located in the historic village of Kingston, and the Bay Campus is located in Narragansett. Both campuses are near major beaches in a beautiful coastal community. URI is just 30 minutes from Providence, RI and within easy reach of Newport, Boston, and New York City.
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Please Note: After an initial onboarding period, this role will be eligible for a HYBRID WORK SCHEDULE with one or more days per week OFFSITE.
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BASIC FUNCTION:
Responsible for managing all enterprise systems, including networking, cloud, IT infrastructure, and critical university applications such as PeopleSoft HCM, FSM, Payroll, and Campus Solutions. Oversee the university’s transition from PeopleSoft to Workday, ensuring a seamless migration while enhancing operational efficiency and minimizing disruption. Collaborate closely with the Chief Information Officer (CIO), university leadership, Organizational Change Management (OCM), IT Training, IT Communications, and cross-functional teams. Foster a collaborative, inclusive environment that drives continuous improvement, instills best practices in IT Service Management (ITSM), Agile methodologies (including Wagile), and ensures compliance with industry standards.
Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:
With guidance and support from the CIO, guide IT governance structures to ensure key technology decisions align with institutional goals. Ensure compliance with industry regulations like FERPA, HIPAA, and other data security measures. Collaborate with external partners, vendors, and peer institutions, driving technology partnerships and solutions. Mentor and lead IT department managers, fostering professional growth and ensuring a high-performing team. Develop and implement technology policies and standards to ensure the security, integrity, and performance of IT systems.
In the area of Strategic Leadership & Modernization: Lead and mentor a growing team of IT professionals, driving the modernization of IT services aligned with FOCUS URI and ITS strategic priorities.
Champion the university’s migration from PeopleSoft to Workday, ensuring that it is completed on time, within scope, and with minimal disruption.
Develop and implement best practices in IT Service Management (ITSM) and Software Development Life Cycle (SDLC), including code reviews and regression testing strategies.
In the area of Project Management & Agile Methodologies: Oversee the execution of IT projects, applying Agile principles and hybrid approaches like Wagile to balance structured planning with flexible adaptation.
Utilize Agile methodologies, including sprint planning and retrospectives, to ensure efficient project delivery.
Establish clear Key Performance Indicators (KPIs) and Return on Investment (ROI) metrics to measure the impact and success of IT projects.
In the area of Stakeholder Collaboration & Leadership: Build strong partnerships with faculty, administrative staff, university leadership, and external vendors to align enterprise systems with university objectives.
Lead cross-functional teams, soliciting diverse viewpoints and ensuring that initiatives are inclusive and collaborative.
Provide critical leadership in managing complex organizational changes, particularly in support of the ERP migration and ongoing infrastructure enhancements.
Engage stakeholders outside of your direct sphere of control or influence.
In the area of Business Continuity & Change Management: Develop and implement a comprehensive Business Continuity and Disaster Recovery (BCDR) plan, ensuring systems and processes are resilient.
Enforce IT change management policies and establish clear incident response communications procedures.
Engage with Organizational Change Management (OCM) to manage stakeholder expectations and ensure a smooth transition during IT transformations.
OTHER DUTIES AND RESPONSIBILITIES:
Actively work on initiatives that will effectively transform the future of IT Services.
Perform other duties as assigned.
LICENSES, TOOLS, AND EQUIPMENT:
Agile and Waterfall methodologies; ITSM, SDLC, and ERP systems, such as PeopleSoft and Workday; Personal computers.
Required Qualifications REQUIRED:
1. Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
2. Minimum of seven years of progressive IT leadership experience.
3. Demonstrated experience managing medium to large teams.
4. Demonstrated experience with ERP systems, including direct involvement in ERP implementations or migrations.
5. Demonstrated knowledge and understanding of Agile and Waterfall methodologies.
6. Demonstrated understanding of ITSM, SDLC, and ERP systems such as PeopleSoft and Workday.
7. Demonstrated ability to drive organizational change and manage complex projects.
8. Demonstrated ability to lead by example and engage in thoughtful lateral leadership approaches.
9. Demonstrated ability to work with diverse groups/populations.
10. Demonstrated ability to foster an inclusive team environment.
11. Demonstrated strong verbal and interpersonal communication skills.
12. Demonstrated proficiency in written communication skills.
13. Demonstrated ability to effectively communicate with both technical and non-technical stakeholders.
Preferred Qualifications PREFERRED:
1. Master’s degree or relevant professional certifications.
2. Demonstrated experience in a higher education environment.
________________________________________________________________________________________________
ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.
Environmental Conditions This position is not substantially exposed to adverse environmental conditions. Posting Date 01/21/2025 Closing Date Special Instructions to Applicants Please attach the following 3 (PDF) documents to your online Employment Application:
(#1) Cover letter.
(#2) Resume
(#3) Other Document – References – the names and contact information of three professional references. (Note: this document is required even though references may be listed on the application).
Quicklink for Posting https://jobs.uri.edu/postings/14634 Applicant Documents Required Documents Cover Letter/Letter of Application Resume Other Document - References Optional Documents Supplemental Questions
Contact Phone/Extension Contact Email Physical Demands Campus Location Kingston Grant Funded No Extension Contingency Notes Job Description Summary The search will remain open until the position has been filled. First consideration will be given to applications received by February 10, 2025. Applications received after February 10, 2025 may be reviewed depending on search progress and needs but are not guaranteed full consideration.
_______________________________________________________________________________________________________
About URI:
The University of Rhode Island enrolls approximately 17,000 students across its graduate and undergraduate programs and is the State’s flagship public research university, as well as the land grant and sea grant university, for the state of Rhode Island. The main campus is located in the historic village of Kingston, and the Bay Campus is located in Narragansett. Both campuses are near major beaches in a beautiful coastal community. URI is just 30 minutes from Providence, RI and within easy reach of Newport, Boston, and New York City.
__________________________________________________________________________________________
Please Note: After an initial onboarding period, this role will be eligible for a HYBRID WORK SCHEDULE with one or more days per week OFFSITE.
__________________________________________________________________________________________
BASIC FUNCTION:
Responsible for managing all enterprise systems, including networking, cloud, IT infrastructure, and critical university applications such as PeopleSoft HCM, FSM, Payroll, and Campus Solutions. Oversee the university’s transition from PeopleSoft to Workday, ensuring a seamless migration while enhancing operational efficiency and minimizing disruption. Collaborate closely with the Chief Information Officer (CIO), university leadership, Organizational Change Management (OCM), IT Training, IT Communications, and cross-functional teams. Foster a collaborative, inclusive environment that drives continuous improvement, instills best practices in IT Service Management (ITSM), Agile methodologies (including Wagile), and ensures compliance with industry standards.
Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:
With guidance and support from the CIO, guide IT governance structures to ensure key technology decisions align with institutional goals. Ensure compliance with industry regulations like FERPA, HIPAA, and other data security measures. Collaborate with external partners, vendors, and peer institutions, driving technology partnerships and solutions. Mentor and lead IT department managers, fostering professional growth and ensuring a high-performing team. Develop and implement technology policies and standards to ensure the security, integrity, and performance of IT systems.
In the area of Strategic Leadership & Modernization: Lead and mentor a growing team of IT professionals, driving the modernization of IT services aligned with FOCUS URI and ITS strategic priorities.
Champion the university’s migration from PeopleSoft to Workday, ensuring that it is completed on time, within scope, and with minimal disruption.
Develop and implement best practices in IT Service Management (ITSM) and Software Development Life Cycle (SDLC), including code reviews and regression testing strategies.
In the area of Project Management & Agile Methodologies: Oversee the execution of IT projects, applying Agile principles and hybrid approaches like Wagile to balance structured planning with flexible adaptation.
Utilize Agile methodologies, including sprint planning and retrospectives, to ensure efficient project delivery.
Establish clear Key Performance Indicators (KPIs) and Return on Investment (ROI) metrics to measure the impact and success of IT projects.
In the area of Stakeholder Collaboration & Leadership: Build strong partnerships with faculty, administrative staff, university leadership, and external vendors to align enterprise systems with university objectives.
Lead cross-functional teams, soliciting diverse viewpoints and ensuring that initiatives are inclusive and collaborative.
Provide critical leadership in managing complex organizational changes, particularly in support of the ERP migration and ongoing infrastructure enhancements.
Engage stakeholders outside of your direct sphere of control or influence.
In the area of Business Continuity & Change Management: Develop and implement a comprehensive Business Continuity and Disaster Recovery (BCDR) plan, ensuring systems and processes are resilient.
Enforce IT change management policies and establish clear incident response communications procedures.
Engage with Organizational Change Management (OCM) to manage stakeholder expectations and ensure a smooth transition during IT transformations.
OTHER DUTIES AND RESPONSIBILITIES:
Actively work on initiatives that will effectively transform the future of IT Services.
Perform other duties as assigned.
LICENSES, TOOLS, AND EQUIPMENT:
Agile and Waterfall methodologies; ITSM, SDLC, and ERP systems, such as PeopleSoft and Workday; Personal computers.
Required Qualifications REQUIRED:
1. Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
2. Minimum of seven years of progressive IT leadership experience.
3. Demonstrated experience managing medium to large teams.
4. Demonstrated experience with ERP systems, including direct involvement in ERP implementations or migrations.
5. Demonstrated knowledge and understanding of Agile and Waterfall methodologies.
6. Demonstrated understanding of ITSM, SDLC, and ERP systems such as PeopleSoft and Workday.
7. Demonstrated ability to drive organizational change and manage complex projects.
8. Demonstrated ability to lead by example and engage in thoughtful lateral leadership approaches.
9. Demonstrated ability to work with diverse groups/populations.
10. Demonstrated ability to foster an inclusive team environment.
11. Demonstrated strong verbal and interpersonal communication skills.
12. Demonstrated proficiency in written communication skills.
13. Demonstrated ability to effectively communicate with both technical and non-technical stakeholders.
Preferred Qualifications PREFERRED:
1. Master’s degree or relevant professional certifications.
2. Demonstrated experience in a higher education environment.
________________________________________________________________________________________________
ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.
Environmental Conditions This position is not substantially exposed to adverse environmental conditions. Posting Date 01/21/2025 Closing Date Special Instructions to Applicants Please attach the following 3 (PDF) documents to your online Employment Application:
(#1) Cover letter.
(#2) Resume
(#3) Other Document – References – the names and contact information of three professional references. (Note: this document is required even though references may be listed on the application).
Quicklink for Posting https://jobs.uri.edu/postings/14634 Applicant Documents Required Documents Cover Letter/Letter of Application Resume Other Document - References Optional Documents Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field? Yes No * Do you have a minimum of seven years of progressive IT leadership experience? Yes No * Do you have demonstrated experience managing medium to large teams? Yes No * Do you have demonstrated experience with ERP systems, including direct involvement in ERP implementations or migrations? Yes No * Do you have demonstrated knowledge and understanding of Agile and Waterfall methodologies? Yes No * Do you have demonstrated understanding of ITSM, SDLC, and ERP systems such as PeopleSoft and Workday? Yes No * Do you have demonstrated ability to drive organizational change and manage complex projects? Yes No * Do you have demonstrated ability to lead by example and engage in thoughtful lateral leadership approaches? Yes No * Do you have demonstrated ability to work with diverse groups/populations? Yes No * Do you have demonstrated ability to foster an inclusive team environment? Yes No * Do you have demonstrated strong verbal and interpersonal communication skills? Yes No * Do you have demonstrated proficiency in written communication skills? Yes No * Do you have demonstrated ability to effectively communicate with both technical and non-technical stakeholders? Yes No How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other
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