Payroll Processing and Client Service Alignment: This role is responsible for the timely and accurate processing of payroll(s) using payroll software for ADP Clients. Ensure all payroll and registration documents are met (e.g., Income tax and social insurance calculation, inhabitant tax reporting, banking requirements, pension calculation and year end tax declaration). Associate will coordinate closely with internal teams (e.g., external Local Social Security Attorney, tax consultant and internal team members) to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.
Along with monthly operations, this role is key influencer for the current and future Global Payroll Offer. In conjunction with defining process and management the objective is to document, make recommendations and take appropriate actions to adapt Japan specifics with align with global concepts to maintain client relationships and improve client’s satisfaction.
As part of this, the associate should be open to bring strategies/approach to identify ways to reduce complexities and take all opportunities to harmonize content, terminology and references across Japan.
Overall, this role would form a key part of ADP operations and future state considerations for Japan. The right applicant this role will be both challenging and rewarding with a clear mission and high visibility on a successful establishment of ADP resources in country.
Responsibilities:
Perform full monthly payroll computation and processing for multiple (5– 10 on average) companies. Associate will ensure that all payroll payments are accordance with local statutory and company policies. Handle daily Clients’ queries related to payroll matters. Primary contact point for Clients’ payroll system setup changes. Associate will need to make sure all necessary information that needs to be gathered from the Client to discuss on open matters. Maintain manuals, checklist and client documentations.
Requirements:
Japanese proficiency of N1 level or above business level of English communication on speaking，reading and writing Min 2 years of experience in personnel affairs service (salary / social insurance). Those with close experience. Graduated from university，bachelor degrees or above With excellent communication skills Familiar with Excel, Word, PPT, etc. Have hands on experience with any Japan payroll system.
[People we are looking for]
Those who can provide excellent service with a spirit of hospitality. Excellent data processing skills, those who can handle details carefully. Those who can coordinate teamwork.
【職務内容】
お客様より必要書類を受領し、給与関連業務（所得税・社会保険計算、住民税申告、振込業務、確定拠出年金処理、年末税務申告など含む）を実施。また、社内外のチーム（社外の現地社会保険労務士、税務コンサルタント、チームメンバー）と連携し、タイムリーにクライアントへサービスを提供していただきます。
毎月の業務に加え、サービス拡大に向け重要なインフルエンサーとして活躍していただきます。例えば、更なる客満足度を向上させるため、今までのご経験を活かしプロセスの見直し。グローバルコンセプトと日本特有の業務のプロセス改善。
この職務は、日本におけるADPリソースの確立を成功させるという明確な使命と高い可視性を持つ、やりがいのある職務です。
職務内容
1) 複数の会社（平均5～10社）の月次給与計算・処理を実施いただきます。給与が正しく計算されているか確認していただきます。場合によっては手計算で計算結果を確認していただくことがあります。
2) 給与計算に関するクライアントからの日々の問い合わせに対応いただきます。クライアントから制度改定による給与システムの設定変更に必要な要件定義を実施していただきます。
3) マニュアル、チェックリスト、顧客ドキュメントの更新・管理。
【必要要件】
- N1レベル以上の日本語力
- ビジネスレベル以上の英語力
- 最低２年以上人事事務サービス経験（給与・社保）がある方。近しい経験がある方。
- 大学をご卒業されている方。
- 優れたコミュニケーション能力をお持ちの方
- Excel、Word、PPTなどに理解がある方。
-給与計算システムを実際に利用されたことがある方
【尚可】
- 外資経験や、海外での就業経験を歓迎
【求めている人物像】
- おもてなしこころで、優良なサービスを提供が出来る方。
- 優れたデータ処理技能、細かいところまで丁寧に扱える方。
- チームワークの連携を取れる方。
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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