The Colony, TX, 75056, USA
2 days ago
ASSOCIATE CLIENT SERVICES MGR
Job Posting **Overview** Primarily responsible for developing the sales plan with the client for retail operations execution at the store level. Develop and maintain key accounts contacts with established clients. **Responsibilities** + Responsible for all assigned clients. + Participate in the formulation of sales objectives, plans, policies and procedures. + Execute those that are approved. + Establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK. + Review, evaluate and report retail execution progress to plan and recommend programs for improvement. + Organize field contacts with clients. + Recap retail activity and communicate to client contact. + General correspondence with client. + Develop quarterly analytical business planning sessions with clients. + Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies. Recommends programs to counter competitive pressure. NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. + Project a professional image through grooming, dress, attitude, and actions. + Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure. + Cooperate with clients by coordinating all requests pertinent to the retail sales team with management. + Works with Senior CSM or director to develop appropriate business building objectives for CROSSMARK and its clients. + Education/Experience: Bachelor’s degree (B.A.) or equivalent work experience. + Highly experienced in retail operations and a knowledge of basic accounting principles. + Computer skills: PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG + Other skills: Possess negotiation, project management, research, analysis, and presentation skills. + Supervisory Responsibilities: No + Work environment: Office environment CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
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