Job Description The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 8,000 diverse professionals and knowledgeable experts. The Department seeks to employ an Associate Commissioner of Operations who will partner with executive leadership to monitor, train, and ensure that the proper enforcement of all aspects of DOC operations within their assigned facilities. Under the leadership of the Deputy Commissioner of Classification, Custody Management and Facility Operations, the candidate will work to ensure that facility leadership and staff, including, Wardens, Deputy Wardens, Assistant Deputy Wardens, and Captains, closely adhere to safe and secure operational practices within their assigned facilities. The successful candidate will also be responsible for monitoring, enforcing, and developing processes to measure and evaluate all aspects of jail operation in compliance with city, state and local regulations. The candidate will work closely with the executive team to develop plans of action to address any and all areas of deficiencies. This will include analyzing data, identifying trends, establishing appropriate timelines, and monitoring progress. The Associate Commissioner of Operations will be specifically tasked with making recommendations and documenting observations on whether tasks and duties outlined within agreed upon plans of action have been satisfactorily performed, reporting such findings and adherence to the Commissioner and other executive level staff. The candidate will be further responsible for establishing operational/correctional practices for facilities to focus on, with related schedules and metrics to ensure that duties and expectations are properly met in a timely manner. The successful candidate will research, review and recommend correctional best practices and develop measures for evaluating timely court appearances for incarcerated persons to ensure that all issues with travel to and from court are resolved. Additionally, the Associate Commissioner of Operations will oversee the universe of specialized tasks performed by uniformed line staff, identifying, modifying and eliminating outdated methods to promote efficient practices. Qualifications 1. A Master’s Degree from an accredited college in Public Administration, Personnel Administration, Business Administration, Human Services, Criminal Justice, Political Science, Psychology or a related field, plus four years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or 2. A bachelor’s degree from an accredited college and six years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or 3. A four-year high school diploma or its educational equivalent and ten years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.