Recruitment/Posting Title Associate Conflict Navigation Specialist Posting Number 24TM0404 Department Office of Workplace Culture Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled Posting Summary Rutgers, The State University of New Jersey is seeking an Associate Conflict Navigation Specialist for the Office of Workplace Culture. This position reports to the AVP of Workplace Culture.

Among the key duties of the position are the following: Provides a respectful and safe place for employees to discuss issues and concerns while creating and maintaining a positive workplace culture. Provides quick, effective, and responsive conflict management through varied techniques, including but not limited to mediation, facilitated conversations, and informal dispute resolution. Coaches supervisors on correcting inappropriate conduct and provides guidance on having difficult conversations. Explains relevant University policies and processes, and makes referrals to appropriate offices. Triages casework, identifies potential solutions to address different case types, and acts appropriately using guidelines and Policies. Position Status Full Time Hours Per Week 40.00 Daily Work Shift Work Arrangement FLSA Nonexempt Position Salary $70,000 - $79,000 Payroll Designation PeopleSoft Terms of Appointment Staff - 12 month