London, London
4 days ago
Associate Digital Product Manager

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At Enterprise Digital & Data Solutions we place enormous emphasis on users and usability. With our mix of assets like payments, rewards, benefits, and members only perks, we are re-imagining how commerce and experiences converge in a modern, digital, and connected world.

You will have the opportunity to make a direct contribution to the success of our company, working among high performing engineering, design, analytics, and product teams. You will have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.

We’re looking for an Associate Product Manager to work in our International Shop team and help to deliver an exciting vision. You will support the Product Manager in delivering experience optimisations, new product launches and key capabilities that power the International Shopping experiences.

How will you make an impact in this role?

Drive incremental acquisitions by executing the roadmap for our international prospect acquisition websites Discover opportunities and work with internal teams to identify opportunities to increase value for our channel through their products Prioritize and manage items in the product backlog, with a focus on efficiency and profitability Perform root cause analysis around issues, defects, and stakeholder concerns Discover the “why” around stakeholder requests for new features and work with partners to determine tech feasibility, priority and business value Monitor digital trends and technologies to plan the next generation of digital acquisition tools Write feature epics, user stories, sending release notes and documenting product functionality Work with partners across international markets; you will be building relationships and coordinating efforts around the world

Minimum Qualifications

Experience working within a digital product software development team Prior and relevant experience managing end to end software execution within an agile environment for a digital product Demonstrated ability to effectively collaborate and build relationships across enterprise levels Demonstrated ability to articulate business requirements into user stories and translate technical specifications into business digestible instructions and guidelines Significant experience of building customer focused experiences and/or scalable global platforms Excellent written and verbal communication skills with good attention to detail Highly organized, self-starter, comfortable working in white space with minimum oversight

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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