Department
About the Department
Job Summary
Responsibilities
Collaborates with Program Directors, Marketing, and Student Affairs to plan and execute strategic recruitment and yield strategies for all programs within MS-ADS— including the Online and Joint Degree Program(s).
Independently manages all aspects of the program’s In-Person part-time and full-time, Online part-time and full-time, and MBA/MS joint degree admissions and enrollment processes to ensure superior prospective and admitted student experience and operational efficiency.
Independently guides prospective students through nuanced top of the funnel activities (i.e., the point of inquiry) to and through enrollment (i.e., matriculation to the University).
Provides tailored support for student matriculation activities—including but not limited to participating in student onboarding in coordination with the MS-ADS Student Affairs team.
Independently develops operational plans to execute admissions strategies, policies, and procedures in alignment with the PSD and DSI.
Acts as a liaison between program staff and prospective students.
Develops innovative techniques for prospect outreach.
Manages outbound recruitment and yield efforts (e.g., phone calls, emails, webinars, custom in-person or virtual group events).
Manages and trains any graduate student and/or temporary recruitment staff.
Responsible and accountable for maintaining and disseminating the MS-ADS Slate Dashboard reports to senior leadership.
Responsible for the creation of admissions reports with minimal to no direction from the direct manager.
Leverages the University’s Slate system to create improved processes for recruitment and matriculation initiatives.
Through data analysis, monitors how prospective students learn about the program among the variety of national and international highly competitive peer and near-peer programs; monitors the corresponding quality of prospective students from different sources.
Implements emerging, cost-effective IT solutions for innovative student recruitment activities in order to stand out among national/international competitors.
Supports competitor market data research with some direction from the direct manager.
Supports all other data collection or data analysis efforts as led or initiated by the Director of Enrollment Management or other program senior faculty leadership.
Identifies top areas for cost-effective, high-yield domestic recruitment travel with little to no direction from the direct manager.
Works closely with the MS-ADS Assistant Director of Marketing/Advertising and Communications to effectively leverage an enrollment management advertising strategy each fiscal year.
Maintains grounding of latest recruitment and admission trends through industry insights.
Develops and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.
Manages program budgets and recommends or makes budgetary recommendations.
Has a deep understanding when interacting with faculty, researchers and staff for committee work or information.
Performs other work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.---
Work Experience:
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Certifications:
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Preferred Qualifications
Experience:
Previous experience working in higher education or related field.
Previous experience working with international student admissions.
Technical Skills or Knowledge:
Knowledge of marketing and social media vehicles for engaging with prospects.
Experience using Slate, Destiny, Salesforce, or other CRM.
Preferred Competencies
Demonstrated ability to effectively plan, focus and execute to take recruitment initiatives from concept to execution.
Must deal effectively with people, be trustworthy with student records.
Multitask and deal with interruptions, work well under pressure and close attention to detail vital.
Ability to publicly present Enrollment Team’s goals and designs to both members of the MS-ADS team and external partners.
Commitment to excellence reflected in distinction, effectiveness, efficiency, enthusiasm, passion, and quality.
Guided by a strong customer service ethos.
Inclusive leadership and management style with an ability to bridge diverse areas and work with diverse individuals with fairness, impartiality, and respect.
High degree of personal and professional integrity, reflected in accountability, ethical behavior, honesty, and reliability.
Strategic and future-oriented, demonstrated success in developing and execute multi-year plans for enrollment growth.
Strong leadership, project management and team skills.
High level of enthusiasm and dedication to mission of organization.
Work on multiple projects simultaneously, set priorities, and meet deadlines.
Foundational skills in Slate and/or Excel are a must.
Ability to manage ambiguity.
Application Documents
Resume/CV (required)
Cover Letter (required)
Professional References Contact Information (3) (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
FLSA Status
Pay Frequency
Scheduled Weekly Hours
Benefits Eligible
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Posting Statement
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