Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Associate Director, Specialty HUB & Distribution Services in our Lexington office.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Here, you will be a vital contributor to our inspiring, bold mission.

ACCOUNTABILITIES

This position is responsible for managing Takeda’s reimbursement HUB and will guide the strategic design, implementation and operational management of these services across specialty brands.  Management responsibilities include, but are not limited to: Co-Pay Support Programs, Reimbursement Hotline, Reimbursement Support Website, Foundation Support, Case Management Support..  

This individual will lead the established specialty HUB program with full accountability for program operations, budget management, external partner relationships and case management functions. 

The role serves as Takeda’s Subject Matter Expert (SME) for reimbursement operations, working cross-functionally with members of Managed Markets, Sales Leadership, Marketing, Contracts and Pricing, Sales Operations, Legal, Compliance, Training, Medical and Scientific Affairs and Regulatory, along with relevant external customers and stakeholders.  This position requires demonstrated success in managing relationships and operations in a pharmaceutical healthcare environment.

CORE ELEMENTS RELATED TO THIS ROLE

Trouble shoot and resolve ongoing financial issues that may affect programs offered by ShireAttend meetings to represent Shire at industry conferencesTravel to sales meetings periodically and as necessary to educate stakeholders about the programConduct and participate in partners’ Quarterly Business ReviewsResponsible for process mapping and re-engineeringCreate and manage budgets for contracted servicesReimbursement experienceAbility to multi task, problem solve effectively while working in a team environmentIndividual must possess and portray strong emotional resilienceManagement experience, leadership skills, and ability to execute high level ideas on an individual basisIndividual must possess extraordinary positive attitude, exceptional listening skills, and strong verbal and written communication skillsAbility to handle sensitive informationFamiliar with Buy and Bill reimbursementExcellent oral and written communication skillsReliable, conscientious and responsibleAble to manage time and balance priorities

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

Design reports using partners data to communicate business insights

Leadership

Highly motivated, shows initiative, is proactive and able to work within a teamAbility to present in front of a groupSeeks ways of improving current systems, processes and structuresIdentify opportunities to make improvements and proactively offer ideas for how to improve customer satisfaction and quality

Decision-making and Autonomy

Strong conflict management and resolution skillsAbility to structure and execute projects independently

Interaction

Quickly focuses on the critical issues while prioritizing current work

Innovation

Being brave to bring different ideas that may be different from current practice and operates from a framework of possibility

Complexity

Maintain and enhance multiple vendors with complex business models

EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS: 

Bachelor’s Degree required5+ years of experience in relationship management or project management role, or a related field is required, preferably in a regulated industryProficiency in all Microsoft products is requiredExperience in Patient Services, Procurement, Market Access and HUB management services are a plusCRM and/or ERP experience, including requirements for external data feeds/integration and associated reportingExcellent verbal and written communication skills

Understanding and proficiency in data analysis and reporting are a plus

WHAT TAKEDA CAN OFFER YOU:

401(k) with company match and Annual Retirement Contribution PlanTuition reimbursement Company match of charitable contributionsHealth & Wellness programs including onsite flu shots and health screeningsGenerous time off for vacation and the option to purchase additional vacation daysCommunity Outreach Programs

Empowering Our People to Shine

Discover more at takedajobs.com

No Phone Calls or Recruiters Please.