POSITION SUMMARY:

The Associate Director, Inside Sales is responsible for supporting the fields sales organization. Responsible for managing inside sales reps who have direct sales goals (inbound and outbound sales) and owning the revenue goal for a specific product, product line, or project as per company goals.

PRIMARY RESPONSIBILITIES:  

Manage a team of inside sales reps who will support the field sales organization and/or also have a direct revenue goal. 

Manage work assignment and time schedules.

Train, manage, and support the overall team in meeting annually defined goals and/or revenue as outlined by the company goal/plan.

Responsible for the overall vision of the team and manage all day to day activities.

Perform other duties as assigned.

This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job. 

Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire

QUALIFICATIONS:  

Bachelor's Degree or equivalent required; MBA preferred.

Progressive experience as an Inside Sales Manager (inbound and outbound).

Experience as a field sales rep or manager.

Key experience with managing the day to day activities of the inbound and outbound sales team and field sales support.

Experience in Sales Operations preferred

KNOWLEDGE, SKILLS, AND ABILITIES:  

Ability to effectively coach/train team members.

Ability to define and document job descriptions for each team member.

Ability to select and implement any business systems required for the inside sales organization.

Ability to work collaboratively with other departments to define requirements and execute against these requirements.

High level of energy and optimism to motivate outbound prospecting and calling of the inside sales reps to build a high performing team.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.San Carlos, CA $112,200—$140,300 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page