Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking Wealth, HSBC Life, Retail Banking Strategy and COO Digital Transformation.
We are currently seeking a high calibre professional to join our team as an Associate Director, Mortgage Sales.
Principal Responsibilities
The key purpose of the role is to identify prospective customers to sell HSBC mortgage products, providing quality service and effective sales.
In addition to customer acquisition, MSMs are required to
Network and build relationships with external business partners such as housing agents, brokers and lawyers to achieve desired mortgage product targets and serviceDemonstrate ability to continuously grow a portfolio of customers and bring in salesService Bank’s existing mortgage customersResponsibilities
Submission of mortgage applications and prompt follow up with customer and internal departments until point of loan inceptionConduct proper KYC on customers and business partners (if applicable) to ensure data integrityTimely update of sales numbers to Team Heads for sales projectionsAttend to enquiries and leads with relation to mortgageFollow up on servicing issues for existing mortgage customersKey Performance Indicators
Achieving monthly, quarterly and yearly AOP targets set out by GroupConsistency in maintaining sales targetsPrompt response to customer and internal department enquiriesQuality of work, to be measured by QAS (Quality At Source) rate with <5% of total monthly loan application submissions, and complaintsCustomer satisfaction, to be measured by CES (Customer Experience Survey) conducted after salesAdherence to Group standards and controls set out in Group Compliance Policy as applicable as well as external laws / regulationsSome careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking Wealth, HSBC Life, Retail Banking Strategy and COO Digital Transformation.
We are currently seeking a high calibre professional to join our team as an Associate Director, Mortgage Sales.
Principal Responsibilities
The key purpose of the role is to identify prospective customers to sell HSBC mortgage products, providing quality service and effective sales.
In addition to customer acquisition, MSMs are required to
Network and build relationships with external business partners such as housing agents, brokers and lawyers to achieve desired mortgage product targets and serviceDemonstrate ability to continuously grow a portfolio of customers and bring in salesService Bank’s existing mortgage customersResponsibilities
Submission of mortgage applications and prompt follow up with customer and internal departments until point of loan inceptionConduct proper KYC on customers and business partners (if applicable) to ensure data integrityTimely update of sales numbers to Team Heads for sales projectionsAttend to enquiries and leads with relation to mortgageFollow up on servicing issues for existing mortgage customersKey Performance Indicators
Achieving monthly, quarterly and yearly AOP targets set out by GroupConsistency in maintaining sales targetsPrompt response to customer and internal department enquiriesQuality of work, to be measured by QAS (Quality At Source) rate with <5% of total monthly loan application submissions, and complaintsCustomer satisfaction, to be measured by CES (Customer Experience Survey) conducted after salesAdherence to Group standards and controls set out in Group Compliance Policy as applicable as well as external laws / regulationsA degree with minimum of 2 years of relevant working experience in home loans / mortgage products salesA proven sales track record in home loans / mortgage productsA high level of drive to excel and thrive in a sales-oriented environmentOutgoing disposition and excellent communication and interpersonal skillTo be considered for this role, the relevant rights to work in Singapore is required.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
A degree with minimum of 2 years of relevant working experience in home loans / mortgage products salesA proven sales track record in home loans / mortgage productsA high level of drive to excel and thrive in a sales-oriented environmentOutgoing disposition and excellent communication and interpersonal skillTo be considered for this role, the relevant rights to work in Singapore is required.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.