Department

Booth Advancement: Operations

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

The Associate Director, Operations will contribute to building and maintaining a top-tier operations, staff, and talent management program supporting all members of Chicago Booth’s Office of Advancement. This position is responsible for overseeing the Department’s employee lifecycle management program, including hiring protocol, onboarding and offboarding programs, and serving as a liaison to supervisors. The Associate Director will be responsible for implementing staff and talent management initiatives and program for the Department and will be a subject matter expert in this area.

This position is responsible for crafting and disseminating department wide communications and developing and executing engagement plans for the department. The Associate Director will serve as an entrusted delegate leading the department’s staff and talent management program and contributing to the operations team’s areas of focus as lead on policies and procedures, and overseeing technology and facility needs. In addition to these leadership responsibilities, the Associate Director will work collaboratively with the Director, Operations, and Senior Director, Advancement Operations and Campaign Management to develop and implement a staff and talent management program.

Responsibilities

Manages the Office of Advancement’s employee lifecycle management program.Evaluates and executes the Department’s hiring protocol, onboarding and offboarding programs.Serves as liaison to supervisors during all stages of the employee lifecycle ensuring a consistent and seamless experience for all advancement team members.Oversees and implements staff and talent management initiatives and program for the Office of Advancement.Serves as a subject matter expert in Staff and Talent Management.  Leads, maintains, and manages a Chicago Booth advancement orientation session for new staff members.Servesas Booth Advancement’s liaison to the University’s Alumni Relations and Development (ARD) department and works closely with ARD’s Associate Director, Events and Programs, and Talent Management Administrator.Crafts and disseminates department wide communications, and develops and executes engagement plans for the department.Continually evaluates and determines innovative ways and technologies to utilize, for communicating information to advancement team members and increase job satisfaction throughout the department.Contributes to the Operations team’s areas of focus, serving as lead on policies and procedures, and overseeing technology and facility needs.Uses best practices to develop and execute organization's operational and overall strategic plan. Develops and implements relevant policies and procedures and ensures compliance.Works with minimal guidance in space, facilities, and equipment, including renovations, moves, maintenance and ongoing facilities operations.Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

---

Preferred Qualifications

Education:

Bachelor’s degree.

Experience:

Minimum three years of professional work experience in operations management, talent management, advancement, alumni relations, or similar work.

Technical Skills or Knowledge:

Learn and manipulate programs including, but not limited to, Zoom, Oracle, and Orbit.

Preferred Competencies

Demonstrate a positive and collegial attitude with exceptional customer service skills.Superior analytical and oral and written communication skills.Excellent organizational and technology skills.Learn and manipulate both University and Booth databases.Work on multiple projects simultaneously, set priorities, and meet short deadlines.Exceptional attention to detail.Manage confidential information with discretion and tact.Ask clarifying questions and choose appropriate sources.Familiarity with and knowledge of higher education and development.Work in a fast-paced, deadline-driven, highly collaborative environment.

Working Conditions

This position is currently expected to work a minimum three days per week in the office.

Application Documents

Resume/CV (required)Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

​
FLSA Status

Exempt

​
Pay Range

$60,000.00 - $66,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.