We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as the Associate Director, Product Discovery. The Associate Director, Product Discovery will be accountable for the strategic direction and implementation of different components of customer product discovery on and off-site to maximize product visibility and conversions. They will work with Brand Merchandising and Product Management teams to craft a seamless navigation experience with user-friendly filters, sorting options, and personalized recommendations as well as fine-tune internal search for optimal product discovery. They will also oversee SEO efforts and manage SEO vendors to enhance organic search ranking and product visibility. This is a hybrid position that requires 4-days at the Northbrook, Illinois office A day in the life as an Associate Director, Product Discovery… + Set the vision while centralizing product discovery strategies and managing process change to deliver a transformed foundation for growth across all brands within Crate and Barrel Holdings (CBH) + Gather requirements through Brand Merchandising, Site Analytics, and Customer Research to identify opportunities to optimize all product discovery mechanisms (navigation, search, recommendations, etc.) for ideal selling and brand goals + Ensure alignment in global product discovery strategy as new features or tools are identified and rolled out + Develop and manage dashboards for product discovery, providing data-driven insights for brand-specific prioritization + Manage SEO efforts in collaboration with Marketing teams to develop a unified search strategy encompassing paid and organic channels + Communicate product discovery strategies and results effectively to key stakeholders across departments (e.g., C-Suite, Marketing, Sales)Build strong relationships with internal and external partners (e.g., SEO agencies, data providers) to ensure successful collaboration + Oversee the implementation of automation solutions to streamline site operations tasks related to product discovery + Focus on underlying data streams to automate and optimize various discovery areas + Lead and mentor a team of Managers and Associates, fostering a culture of innovation and continuous improvement + Centralize product discovery functions, ensuring project management and clear ownership of initiatives What you’ll bring to the table… + Strong understanding of SEO best practices, UX principles, and data analysis techniques + Proven track record of developing and implementing successful product discovery initiatives + Understanding of how AI and advanced learning technologies can be leveraged + Experience in Ecommerce site operations for multiple brands and product discovery strategies + Experience managing vendors and vendor tool roadmaps + Proficiency in Ecommerce platforms and relevant technologies + Data-driven approach with the ability to analyze insights and recommend optimizations + Strong understanding of SEO best practices + Knowledge of paid search marketing strategies We’d love to hear from you if you have… + 7 years experience in Ecommerce Merchandising, Product Discovery or Strategy experience in a retail environment + 5 years experience in Ecommerce Site Operations + 3 years experience in managing/leading teams, fostering a culture of innovation and continuous improvement + Experience with automation tools and methodologies + Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations + Excellent communication and collaboration skills to work effectively with cross-functional teams #li-hybrid Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.