Application Procedure: 

Please include a cover letter with your CV/resume.  It can be added to the application at the same time/place you add your CV/resume.

About USC and the Opportunity:

University of Southern California is located in the epicenter of culture and rich history, the heart of Los Angeles, one of the most dynamic cities in the world. It is an institution of academic excellence, pioneering research opportunities, and a diverse and inclusive student experience and campus environment that attracts students from across the U.S. and worldwide. As a newly inducted member of the Big Ten, the conference provides myriad opportunities for collaboration at all levels. USC is home to over 8,000 students in residence and boasts an enrollment of over 50,000 students.

As an integral member of the Residential Education leadership team, the Associate Director will play a significant role in implementing our strategic plan to re-imagine student engagement, building a “Best in the West” brand and bringing USC to be a preeminent force in the Residential Education arena. Almost every first-year student lives on campus at USC, therefore, the Associate Director will be taking a leading role in impacting USC culture through creation of a Residential Education program that encourages student and community engagement and the development of a supportive living and learning environment.

This is a unique opportunity to be part of a dedicated team who are creative and innovative, have their ideas supported and find joy in their work.

Position highlights:

Provide oversight for all operations within the Residential Colleges & Communities.Supervise, develop, and evaluate 4 Assistant Directors (ADs); indirectly supervise, train, and evaluate professional coordinators, and graduate and undergraduate student workers.Manage, track, and coordinate the reconciliation of the approximately $1,000,000+ budget.Provide vision and oversight for Residential Education committees and provide resources and support for the Residential Education programs, services, and support systems.Provide support and guidance to our Residential Experience initiatives as well as our Student Leadership programs.Serve as an emergency response & crisis resource for the entire USC population of 50,000+ students.

Qualifications:

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education: Master’s Degree in college Student Personnel, Higher Education/USC Student Life or Human Services field required. Work Experience: An ideal candidate will have at least six years of post-Master work experience within residence life that shows progressive responsibility, and someone who has demonstrated leadership ability and works effectively with staff and students.Supervision Experience: An ideal candidate will have a minimum of six years of supervisory experience with at least two of the six supervising full-time professionals.The successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

Compensation and Benefits:

Competitive salary range of $76,517.81 - $92,000 based on experience (12-month, career live-in position)Furnished 2-bedroom apartment with utilities and internet valued at approximately $3,500+/month, and partial meal packageComprehensive insurance plan including mental, dental, and vision, and additional and voluntary benefitsRetirement savings plan. USC supports your retirement savings by making an automatic 5% non-elective employer contribution and matching one-to-one your own contribution up to 5%.Generous paid time off work options including vacation, sick time, annual holidays, personal day and winter recess daysTuition assistance for employees and tuition help for your family. See link below for details.Further Benefits and Perks details can be at: https://employees.usc.edu/benefits-perks/

Area Oversight & Supervision

Provide overall vision, guidance, and support for all the Residential Colleges and Communities of USC HousingCoordinate the implementation, assessment, and improvement of the residential engagement modelSupervise, train, and evaluate 3 Assistant Directors (ADs) for Residential Communities, and 1 AD for Residential ExperienceIndirectly supervise, train, and evaluate RCCs, REPC, GRCCs, RAs, and student workersMaintain individual meetings with Assistant Directors in your areas (direct reports)Participate and create professional training & education sessions throughout the year for professional staffProvide routine performance evaluations of ADs and indirectly for RCCs, REPC, GRCCs, and RAsDevelops and manages RA accountability model including warning, probation, and release letters 

Residential Experience and Engagement

Provide oversight of the entire residential engagement modelCoordinate the implementation, assessment, and improvement of the residential engagement modelServe as primary contact for any Student Life or campus-wide projects involving Residential Education or USC Housing residentsServe as a programming resource for staff and students, providing information about the campus and community contactsCoordinate the Living Learning Community (LLC) programs and provide oversight to the LLC committeeCoordinate the Alternative Spring Break programs for residential colleges

Large-Scale Programming & Engagement Initiatives

Provide oversight of large-scale programming initiatives including direct supervision of the AD for Residential ExperienceIn collaboration with the AD for Residential Experience, plan, execute, and assess all large-scale initiativesServe as the primary contact for all event and engagement opportunities including campus event safety planning meetingsSupervise the AD for Residential Experience as they advise the Residential Housing Association

Administrative Functions

Develop a working knowledge of the Office for Residential Education operationsDevelop a working relationship with USC Housing, especially the leadership team

Duty Responsibilities

Participate in a 24/7 on-call duty and emergency response system for the entire USC population of 50,000+ studentsWhile on duty, serve as a resource to all ADs, RCCs, and RAsFollow duty procedures and respond to all emergency and crisis calls and assist coordinator staffKeep the Director for Residential Education and USC Student Life Executive Leadership Team informed of life-threatening emergencies or serious disruptions that may require campus intervention or follow‐upNotify appropriate staff members regarding situations that impact the residence halls and/or students in the residence hallsInput all student of concern information and communication into the CARE system

Budgeting Functions

Manage, track, and coordinate the reconciliation of the Assistant Director’s budgets, totaling approximately $1mMaintain accurate records and receipts for the Workday financial reconciliation processesTrack and approve all financial reconciliation and expenses by the ADs in your areaParticipate in fiscal budget planning with the Director of Residential Education

Departmental Duties

Attend, participate, and lead your area/vertical meetings, and attend senior leadership meetingsAttend, participate, and lead the Residential Education Leadership Team meetingsAttend regularly scheduled one on one supervisory meetings with the Director of Residential EducationAssist in the departmental training, recruitment and selection of professional staff and student leadersProvide vision and oversight for Residential Education committeesServe on Student Life committees or task forces (as assigned)Develop a working relationship with Faculty in Residence through regular meetings and on-going communicationDevelop working relationships with key campus partners, including but not limited to:  Office of the Vice President of Student Life, USC Housing, Campus Support & Intervention (CSI), Office of Community Expectations (OCE), Threat Assessment, Equity, Equal Opportunity, & Title IX (EEOTIX), Counseling and Mental Health (CMH), Department of Public Safety (DPS), Office for Health Promotion Strategy (OHPS), Student Equity and Inclusion Programs (SEIP), and other campus offices.Attend events and programs sponsored by the department and/or the USC Student Life, including those that periodically occur on weekends and evenings

#LI-MN1 

Minimum Education: Master's degree Minimum Experience: 4 years Minimum Field of Expertise: Experience advising a student organization and/or students regarding various student services. Requires theoretical understanding in the area of organizational behavior. Strong interpersonal and oral and written communication skills. Supervisorial experience.