Primary City/State:

Mesa, Arizona

Department Name:

Health Mgmt

Work Shift:

Day

Job Category:

Clinical Care

The future is full of possibilities. At Banner Plans & Networks, we’re changing the industry to reduce healthcare costs while keeping members in optimal health. If you’re ready to change lives, we want to hear from you.

Banner Plans & Networks (BPN) is an integrated network for Medicare and private health plans. Known nationally as an innovative leader, BPN insurance plans and physicians work collaboratively to keep members in optimal health while reducing costs. Supporting our members and vast network of providers is a team of professionals known for innovation, collaboration, and teamwork. If you would like to contribute to this leading-edge work, we invite you to bring your experience and skills to BPN.

As an Associate Director Registered Nurse RN Care Management, you will lead the Community Care Navigator Teams in our Phoenix Metro Area facilities. You will be in facilities training, observing, and coaching the CCN Team Members as they complete their patient interactions, workflows, and documentation. You will be helping the team to overcome barriers and looking for ways to drive performance and efficiencies. You will also promote the CCN Team's work by attending meetings and reporting progress to stakeholders.

Your work locations will initially be Banner Desert Medical Center and Banner Thunderbird Medical Center. The addition of more facilities is expected in the future. Your work shift will mirror the CCN Team, Monday-Friday from 8:00 a.m.-5:00 p.m. As a RN in the healthcare field, and a visitor to the hospital system, a Basic Life Support Certification is also a requirement. If this role looks like the one for you, apply today!

Banner Health Network (BHN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BHN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs.

POSITION SUMMARY
This position plans and provides managerial and/or clinical, behavioral, counselling support to members, staff and leadership within the department. This position supervises employees and participates in selection, orientation, counseling, evaluation and staff scheduling. Maintains a depth and breadth of clinical competency and/or managed care knowledge to assess outcomes related to delivery of Care Management services.

CORE FUNCTIONS
1. Provides and/or facilitates care management and/or other related activities and serves as a resource to other staff members. Promotes interdisciplinary patient care planning and supports Care Model. Assists staff in the management of individual members across the health care continuum (longitudinal support) to achieve the optimal clinical, financial, operational, and satisfaction outcomes.

2. Hires, trains, conducts performance evaluations, and directs the workflow for the staff. This position is also accountable for participating in the development and implementation of department goals and objectives. Ensures all goals and objectives are met timely and effectively.

3. Supports change and participates in the development, implementation and evaluation of the goals/objectives and process improvement activities within the department. Works with staff to make necessary changes. May analyze data and healthcare trends to gain efficiencies and improve patient outcomes.

4. Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis.

5. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.

6. Educates internal members of the health care team on care management and managed care concepts. Facilitates integration of concepts into daily practice.

7. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

8. Oversees and is responsible for the quality of RN assessments. Assists with payer audit process surrounding NCQA, URAC, or any other regulatory agency requirements.

9. This position is regionally based, providing leadership within care management to ensure quality outcomes and resource efficiency. Internal customers include all levels of nursing leadership and staff, medical staff and all other members of the interdisciplinary healthcare team. External customers include physicians, payers, community agencies, provider networks and regulatory agencies.

MINIMUM QUALIFICATIONS
Bachelor’s Degree in Nursing with three years of experience directly related to care management in health plan/mgmt./quality.

Requires current Registered Nurse (R.N.) license in state worked.

Requires extensive knowledge in the areas of care management and utilization management.

Must have a working knowledge of ambulatory operations, hospital and community resources.

Requires excellent leadership skills and an ability to interact well across departments, facilities and organizations.

Excellent organizational, human relations, and communication skills are required to maintain good rapport and effective working relationships with internal and external customers.

In BPA (Benefits Plan Administration) setting, requires an understanding of reimbursement methodologies.

PREFERRED QUALIFICATIONS
Certification with nationally recognized healthcare organization, such as CCM, preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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