Department

ARD Advancement Systems and Process Improvement

About the Department

Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.

The Analytics and Technology Solutions (ATS) team provides technology and system solutions to enable ARD to meet aggressive fundraising goals and measure, analyze and predict growth in constituency giving and participation. Using an enterprise approach to data and systems, ATS creates a data and user environment that is consistent yet agile. Collaborating with stakeholders to understand program strategies, ATS develops data, reporting, and analytics solutions that lead to actionable outcomes and actualized goals.

Job Summary

This role uses best practices and knowledge to develop new and existing systems. Solves problems and anticipates evolving business requirements to identify, design, and implement appropriate process improvements, systems alternatives, and/or enhancements to current systems.

Responsibilities

Designs, plans, and documents, in partnership with key stakeholders, changes to departmental technology systems and related business processes.Manages and facilitates the discovery, development, and testing of user stories to solve organization issues.Studies the needs and objectives of key stakeholder groups to create plans detailing the design, modification and enhancement of systems and processes.Assists in the management of detailed roadmap for planned system fixes and enhancements.Identifies opportunities to gain value through innovations in process or system design.Partners with the Director of Advancement Systems and Process Improvement on the governance process for evaluating and prioritizing potential changes to systems and processes. Studies the needs and objectives of key stakeholder groups to inform strategy and plans.Works cross-functionality with partner operational teams to align goals and strategies.Advances a culture of data-driven decision-making, collaboration, and innovation throughout the organization.Seeks opportunities for professional development that will enhance job performance including attending webinars, seminars, building networks within the University and with colleagues at peer institutions.Has a deep understanding of business process analyses, needs assessments, and preliminary cost/benefit analyses. Solves complex problems relating to computer equipment capacity, limitations, and operation time.Utilizes thorough understanding of business systems and industry requirements to translate business and user needs into system requirement specifications.Recommends process improvements in existing applications and revises existing system logic difficulties as necessary. Designs, develops, and implements new applications, systems architecture, network systems, and applications infrastructures.Communicates and presents on system enhancements and/or alternatives to colleagues in IT management.Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

Bachelor’s or advanced degree.

Experience:

Minimum five years of professional work experience in business analysis, product management, project management, or related roles. 

Technical Skills or Knowledge:

Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Phoenix (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access.Strong project management skills, with an aptitude for leading end-to-end project delivery.

Preferred Competencies

Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Explain complex ideas clearly and simply.Comfortable with ambiguity.Manage confidential information with discretion and tact.Act with integrity, professionalism, and confidentiality.Work collegially and collaboratively in a team setting.Self-motivated and take initiative.Prioritize multiple projects and independently follow through with detail.

Working Conditions

This position has a hybrid work schedule which includes weekly in office presence.Standard office environment.Travel to campus and/or non-campus locations for University business.Work evenings and weekends as needed.This position is located in Hyde Park at 5235 South Harper Court.

Application Documents

Resume/CV (required)Cover Letter, addressed to the Hiring Committee (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$88,400.00 - $104,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

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