Associate Director
Montana State University
Position Details Position Information Announcement Number STAFF - VA - 25144 For questions regarding this position, please contact: James Broscheit
(406) 994-2845
james.broscheit@montana.edu Classification Title Managing Director Working Title Associate Director Brief Position Overview The associate director will assist with the overall management of the Financial Aid Office that delivers a full range of financial aid services to students, parents, families, high school partners, faculty, staff, and professional colleagues. Position Number 4C3687 Department Financial Aid Services Division Division of Student Success Appointment Type Professional Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Eligible Salary Salary commensurate with experience, education, and qualifications. Contract Type MUS If other, please specify Recruitment Type Open Position Details General Statement The associate director reports to the director and serves as a member of the leadership team within the Financial Aid Services. The associate director ensures that processing and customer service activities are managed effectively and efficiently and in ways that keep Montana State University in compliance with federal regulations and requirements. The position will provide leadership and direction consistent with the university and office mission.
The Financial Aid Office primary function is supporting students in financing their higher education. The office works with primary and secondary partners to support this goal. This position supports our front line with an encompassing knowledge of the application process and the challenges that come with it. This position more directly supports the secondary systems that stand behind the application. This requires knowledge of the federal systems that allow for application review, processing, awarding, disbursement, and program management. Our mission is to provide the best we can for the student while maintaining compliance. This position has the following pillars of oversight: Leadership, Management, Supervision Professional Development Program Management and Administration Stewardship and Financial Management Maintaining Relationships Counseling Committees and Meeting Duties and Responsibilities Manages personnel functions including recruitment, training, professional development, performance evaluation and supervision of staff who are not direct reports of the Director. Allocates and monitors office workload to achieve maximum efficiency within current resources. Oversees aspects of Title IV Federal Programs to support compliance. Participate in revenue and expenditure projections for scholarship funding planning purposes. Maintains collaborative working relationships with a variety of university departments including Registrar’s Office, Admissions, Student Accounts, Veteran’s and Disability Services, and Student Success. Makes professional judgment decisions, where such decisions are appropriate, for students in special situations. Researches and responds to student complaints and inquiries that have been escalated to the President or VP of Student Success as assigned by director. Participates in outreach and gives aid presentations. Membership in other committees and councils as assigned. Required Qualifications – Experience, Education, Knowledge & Skills Bachelor’s degree in a related field, or a combination of education and/or applicable experience. Demonstrated experience with student financial aid regulation and program requirements. Fiscal management experience. Preferred Qualifications – Experience, Education, Knowledge & Skills Five years of professional work experience in a public university setting. Master’s Degree in relatable field can substitute for years of experience. Supervisory Experience. Demonstrated Successful Leadership Outcomes. Working knowledge of Ellucian’s Banner student information system, or relational database. The Successful Candidate Will Possess the ability to interpret Federal, State, and University financial aid regulations, policies and guidelines as well as develop and implement financial aid administrative processes in full compliance with stated requirements Possess extensive knowledge of financial aid programs, criteria, and eligibility requirements Possess extensive knowledge of the FAFSA application and federal needs analysis Must possess good attention to detail, critical thinking capability and problem-solving skills; ability to identify and correct errors using reports and queries; incisive analytical abilities Must exercise good judgment and decision-making ability Possess leadership, supervision, and management skills Possess the ability to effectively communicate complex information both verbally and in writing Possess public speaking ability Possess good organizational skills: demonstrated experience organizing and prioritizing large volumes of detailed work, meeting deadlines, and adapting to shifting priorities Possess working knowledge of the personnel and programs in various state, federal, and local agencies Possess the ability to collaborate with other departments and areas of the University Possess the ability to promote good will and represent the office in a favorable manner Possess fiscal management and record-keeping skills Possess the ability to work in a fast-paced team-oriented environment Must demonstrate initiative and strong commitment to higher education and student success Position Special Requirements/Additional Information Ability to work evenings and weekends as needed.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? Yes Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Review of applications will be on a continual basis and will continue until the position is filled. Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. Applicant Documents Required Documents Resume Cover Letter Optional Documents Supplemental Questions
(406) 994-2845
james.broscheit@montana.edu Classification Title Managing Director Working Title Associate Director Brief Position Overview The associate director will assist with the overall management of the Financial Aid Office that delivers a full range of financial aid services to students, parents, families, high school partners, faculty, staff, and professional colleagues. Position Number 4C3687 Department Financial Aid Services Division Division of Student Success Appointment Type Professional Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Eligible Salary Salary commensurate with experience, education, and qualifications. Contract Type MUS If other, please specify Recruitment Type Open Position Details General Statement The associate director reports to the director and serves as a member of the leadership team within the Financial Aid Services. The associate director ensures that processing and customer service activities are managed effectively and efficiently and in ways that keep Montana State University in compliance with federal regulations and requirements. The position will provide leadership and direction consistent with the university and office mission.
The Financial Aid Office primary function is supporting students in financing their higher education. The office works with primary and secondary partners to support this goal. This position supports our front line with an encompassing knowledge of the application process and the challenges that come with it. This position more directly supports the secondary systems that stand behind the application. This requires knowledge of the federal systems that allow for application review, processing, awarding, disbursement, and program management. Our mission is to provide the best we can for the student while maintaining compliance. This position has the following pillars of oversight: Leadership, Management, Supervision Professional Development Program Management and Administration Stewardship and Financial Management Maintaining Relationships Counseling Committees and Meeting Duties and Responsibilities Manages personnel functions including recruitment, training, professional development, performance evaluation and supervision of staff who are not direct reports of the Director. Allocates and monitors office workload to achieve maximum efficiency within current resources. Oversees aspects of Title IV Federal Programs to support compliance. Participate in revenue and expenditure projections for scholarship funding planning purposes. Maintains collaborative working relationships with a variety of university departments including Registrar’s Office, Admissions, Student Accounts, Veteran’s and Disability Services, and Student Success. Makes professional judgment decisions, where such decisions are appropriate, for students in special situations. Researches and responds to student complaints and inquiries that have been escalated to the President or VP of Student Success as assigned by director. Participates in outreach and gives aid presentations. Membership in other committees and councils as assigned. Required Qualifications – Experience, Education, Knowledge & Skills Bachelor’s degree in a related field, or a combination of education and/or applicable experience. Demonstrated experience with student financial aid regulation and program requirements. Fiscal management experience. Preferred Qualifications – Experience, Education, Knowledge & Skills Five years of professional work experience in a public university setting. Master’s Degree in relatable field can substitute for years of experience. Supervisory Experience. Demonstrated Successful Leadership Outcomes. Working knowledge of Ellucian’s Banner student information system, or relational database. The Successful Candidate Will Possess the ability to interpret Federal, State, and University financial aid regulations, policies and guidelines as well as develop and implement financial aid administrative processes in full compliance with stated requirements Possess extensive knowledge of financial aid programs, criteria, and eligibility requirements Possess extensive knowledge of the FAFSA application and federal needs analysis Must possess good attention to detail, critical thinking capability and problem-solving skills; ability to identify and correct errors using reports and queries; incisive analytical abilities Must exercise good judgment and decision-making ability Possess leadership, supervision, and management skills Possess the ability to effectively communicate complex information both verbally and in writing Possess public speaking ability Possess good organizational skills: demonstrated experience organizing and prioritizing large volumes of detailed work, meeting deadlines, and adapting to shifting priorities Possess working knowledge of the personnel and programs in various state, federal, and local agencies Possess the ability to collaborate with other departments and areas of the University Possess the ability to promote good will and represent the office in a favorable manner Possess fiscal management and record-keeping skills Possess the ability to work in a fast-paced team-oriented environment Must demonstrate initiative and strong commitment to higher education and student success Position Special Requirements/Additional Information Ability to work evenings and weekends as needed.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? Yes Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Review of applications will be on a continual basis and will continue until the position is filled. Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. Applicant Documents Required Documents Resume Cover Letter Optional Documents Supplemental Questions
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