Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Technology Risk Associate Director – Issues Management Lead, you will be responsible for managing how AT&T Technology Services responds to excessive residual risk. You will provide leadership and support for Technology Risk initiatives across the business and advocate for best practices, while incorporating an independent oversight lens. You will utilize risk-based management to integrate information and technology risk processes into the way AT&T operates.

Reporting to the Assistant Vice President of Technology Risk, you will lead a team responsible for designing, building, implementing, and operating a leading issues management program. You will ensure that AT&T has the right methodologies, processes, technology, and reporting capabilities to enable effective management of technology issues and provide senior leadership with visibility into residual risk exposure and issue remediation performance.

Responsibilities

Lead the Issues Management team in accordance with the Technology Risk Program

Lead the design, build, implementation, and ongoing management of the technology issues management program, including the:

Methodologies (e.g., ratings, valid responses, validation)

Processes

Engagement model

System(s) of record

Reporting capabilities

Develop and manage Technology Risk issues management key performance indicators

Publish recurring reporting to inform executive leadership of residual risk exposure as well as issue remediation performance

Support issues scenario analysis through modeling

Support Tech Risk teams responsible for risk monitoring, periodic controls testing, evidence collection, remediation and audit readiness efforts

Develop strong relationships and interact with Senior Leadership, Business Unit Heads, Global Functions, Internal Audit, External Regulators, Legal and Compliance, Privacy and IT teams to coordinate activities

Develop and deliver executive-level IT risk presentations to describe residual risk exposures and remediation actions required

Represent AT&T’s interests to appropriate industry and standards forums and advise the Vice President of Technology Risk concerning topics and trends pertaining to information technology risks

Qualifications:

Preferred Master's degree in Information Systems, Engineering or Cyber Security related fields.

8+ years of work experience in issue remediation, issues program management, and issues reporting at a global company

5+ years of work experience in multiple industry risk, control and governance disciplines (e.g. Risk Management, Audit, Information Security, Regulatory Compliance)

Experience designing, implementing, and sustaining issues management programs, including:

GRC solutions design, configuration, and administration

Issue data architecture, model, and management

Issue methodologies (e.g., rating, responses, remediation planning, validation)

Issues governance

Issues management process and procedures, including engagement model

Issue training and awareness

Issue validation / control testing

Issue insight generation, including data analysis & visualization, KPIs and monitoring, and scenario modeling

Issue reporting

Experience with the following technologies strongly preferred:

ServiceNow GRC capabilities (e.g., Integrated Risk Management)

Microsoft Power BI for risk data analysis, visualizations, and dashboarding

Strongly-rated skills in:

Project management

Problem solving and program execution.

Client relationship management experience, communication, and influencing.

Knowledge of information and technology risk management policies, methods, standards, frameworks, tools, and processes (e.g. COBIT, NIST, ITIL) as well as knowledge of compliance, legal, internal / external audit & regulatory requirements (e.g., SOX, PCI)

Adept at creating structure from ambiguity to deliver repeatable and sustainable results.

Effective at navigating large corporations and governance structures.

Ability to prioritize and drive difficult decisions among business partners.

Ability to attract, develop, and retain high performing teams.

Requires Daily Office Presence at the listed location(s). No relocation assistance is provided.

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Our Associate Director Cybersecurity, earns between $155,400 - $261,100 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite  – Full-time office role

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. #cybersecurityrisk

Weekly Hours:

40

Time Type:

Regular

Location:

Alpharetta, Georgia

Salary Range:

$155,400.00 - $261,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-42598-2 Date posted 11/01/2024