Job Posting Title:
Associate Director of Information Technology----
Hiring Department:
OnRamps----
Position Open To:
All Applicants----
Weekly Scheduled Hours:
40----
FLSA Status:
Exempt----
Earliest Start Date:
Immediately----
Position Duration:
Expected to Continue----
Location:
AUSTIN, TX----
Job Details:
General Notes
UT Austin offers a competitive benefits package that includes:
100% employer-paid basic medical coverage
Retirement contributions
Paid vacation and sick time
Paid holidays
Eligible for hybrid telework
For more details, please see HR Benefits and Total Rewards.
Purpose
Leads the on-going implementation and development of technology infrastructure, support, and services for OnRamps, a signature initiative serving thousands of students at scale. Effectively leads highly skilled and successful technology teams to meet organizational objectives in close collaboration with the Executive Director, executive leadership team, and unit leadership
Responsibilities
Leads and revises a strategic plan for technology infrastructure in OnRamps that addresses needs for scale and efficacy. Participates in program-wide efforts to establish priorities, implement standards, promote process improvements, and increase efficiency and effectiveness. Identifies opportunities to leverage new and existing technologies to meet educational, operational, and financial goals of the organization. Oversees new projects and organizational function in distance learning and instructional technology.
Ensures security, accessibility optimal use, cross-platform integration, cost effectiveness, performance, and scalability of technology products and services. Researches, prices, tests, and recommends new technologies and product enhancements, and supports the procurement process as needed. Develops product requirements, documentation, and reports for internal and external audiences. Oversees development and enhancement of student information system and other complex IT projects.
Leads cross-departmental development projects that impact OnRamps as an organizational unit that require high-level management, decision-making, and coordination across multiple teams within the organization, across departments, and other units at the university. Leads projects and teams across institutional departments to develop new tools, products, and processes for organizational improvement and longevity, including administration of the learning management system and delivery of the website.
Ensures effective implementation of customer support products and services for thousands of end users, including efficient and effective delivery of the highest quality customer experience. Establishs policies, procedures, time-to-resolution goals for customer service teams across the organization.
Leads the OnRamps technology team through use of effective recruiting, training, and evaluation strategies. Analyzes workflow, establish priorities, develop standards and procedures, assign and monitor work, and set deadlines to ensure a high-quality work environment and accomplishment of organizational objectives.
Works with vendors, university offices, and extra-university stakeholders to ensure performance, integration, and security of technology infrastructure across organizations. Develops and maintains positive vendor and partner relationships. Reviews contracts, monitor communication, and ensures timely receipt of vendor and partner deliverables.
Required Qualifications
Bachelor's degree.
Demonstrated leadership in a dynamic work environment.
Ability to lead, manage and mentor project managers, software developers, process architects and knowledge managers.
Demonstrated experience developing and maintaining a collaborative, engaged, service-oriented, results-driven culture.
Experience facilitating work groups to design or transform business processes, general work processes, or related skills.
Demonstrated ability to translate complex or technical terminology and concepts into easily consumable form for varied stakeholders.
Experience managing contracts with software vendors and implementation consultants.
Five or more years of progressive experience in systems development and support.
Experience developing and using metrics to improve processes and support decision making.
Excellent written, verbal, relationship, and presentation skills.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Master's degree.
Previous experience working with UT Austin computing systems.
Demonstrated effectiveness negotiating and partnering with groups with different interests and conflicting needs to achieve a satisfactory outcome for all parties.
Experience leading multiple teams.
Experience with operational or project methodologies such as agile or DevOps.
More than eight years of progressive experience in systems development.
Salary
$115,000 + depending on qualifications
Working Conditions
May require evening and weekend work during intense cycles of work
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Shared desk environment
Hybrid work environment
Climbing of stairs
Use of manual dexterity
Required Materials
Please mark "yes" on the application for required materials. Failure to attach all additional materials listed may affect candidates being considered for the position.
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.----
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.----
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]----
Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.